Bilingual Customer Service Specialist (Spanish)

Sherwin--william; Baton Rouge (LA); On-site; USD 20,000 - 28,000; Full time

Job summary

Sherwin-Williams Store #701824 in Baton Rouge, LA is hiring a Full-time Customer Service Specialist to assist wholesale and retail customers, determine needs, answer product questions, and recommend solutions.

Starting pay is $17.50 per hour. You will resolve customer concerns, help maintain store visuals and stock, and support the store's sales goals while ensuring customer satisfaction. A background check may be conducted to protect customers and staff.

Responsibilities

• Assist wholesale and retail customers to determine needs and answer questions about Sherwin-Williams products.
• Recommend right solutions and maintain up-to-date product knowledge and store visuals.
• Promptly resolve customer concerns and support the store's sales goals.
• Background check may be conducted to protect customers and staff.

Job description

The individual selected for this role will be expected to work at Store #701824,
located at:10090 Bluebonnet Blvd., Baton Rouge, LA 70810.
This is a Full-time position.
The starting pay for this role: $17.50 an hour.

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals.

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.