Bilingual Customer Service Specialist (Part-Time)

The Sherwin-Williams Company; Menomonee Falls (WI); On-site; USD 24,796 - 28,929; Part time

Job summary

The Sherwin-Williams Company is seeking a part-time Customer Service Specialist for Store #3058, located at N85 W16063 Appleton Avenue, Menomonee Falls, WI 53051. This role focuses on assisting customers, providing product recommendations, and ensuring high service standards.

Starting pay is $18.30/hr or based on relevant experience. The position requires English and Spanish proficiency, capable lifting, and flexibility to work evenings/weekends.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the United States without sponsorship now or in the future.
• Must be able to read, write, comprehend, and communicate in English.
• Must be able to read, write, comprehend, and communicate in Spanish.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs occasionally.
• Must be willing to work evenings and weekends as scheduled.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and in accordance with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and product formulas.
• Tint and mix products to customer specifications when required.
• Stock shelves and set up displays; load/unload delivery trucks as needed.

Skills

Customer service

Sales

Cash handling

Bilingual EN/ES

Education

High School diploma or GED

Tools

Tinting equipment

Mixing equipment

Job description

The Sherwin-Williams Company is seeking a part-time Customer Service Specialist for Store #3058, located at N85 W16063 Appleton Avenue, Menomonee Falls, WI 53051. This role focuses on assisting customers, providing product recommendations, and ensuring high service standards.

Starting pay is $18.30/hr or based on relevant experience. The position requires English and Spanish proficiency, capable lifting, and flexibility to work evenings/weekends.