Bilingual In-Store Customer Service Specialist

The Sherwin-Williams Company; Neenah (WI); On-site; USD 25,000 - 29,000; Full time

Job summary

The Sherwin-Williams Company in Neenah, Wisconsin is seeking a full-time Customer Service Specialist to support stores within a 15 mile radius of Store #723989, 1165 W Winneconne Ave, Neenah, WI 54946. You will assist wholesale and retail customers, answer product questions, and recommend solutions to maximize client satisfaction.

Responsibilities include processing sales, stocking displays, tinting/mixing products, and aiding deliveries as needed.

Qualifications

• Must be at least 18 years old.
• Must be legally authorized to work in the United States without sponsorship.
• Must read, write, comprehend and communicate in English; Spanish is required.
• Valid, unrestricted Driver's License; able to lift up to 50 lbs frequently and 70 lbs occasionally.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting products.
• Build trust relationships with wholesale and retail customers.
• Process sales transactions accurately per policies and procedures.
• Follow and achieve sales goals monthly, quarterly, and yearly.
• Stock shelves, tint and mix products to customer specs, and manage displays.
• Load/unload deliveries and assist in making deliveries as needed.

Skills

Customer service

Sales orientation

Bilingual: English/Spanish

Communication

Education

High School Diploma or GED

Job description

The Sherwin-Williams Company in Neenah, Wisconsin is seeking a full-time Customer Service Specialist to support stores within a 15 mile radius of Store #723989, 1165 W Winneconne Ave, Neenah, WI 54946. You will assist wholesale and retail customers, answer product questions, and recommend solutions to maximize client satisfaction.

Responsibilities include processing sales, stocking displays, tinting/mixing products, and aiding deliveries as needed.