Bilingual Customer Service Specialist – Multi-Location

Sherwin-Williams; Wells (ME); On-site; USD 38,000 - 48,000; Full time

Job summary

Sherwin-Williams in Wells, ME is hiring a Customer Service Specialist to assist wholesale and retail customers, determine needs, and recommend the right paint solutions. You will handle in-store transactions, answer product questions, and strive to meet monthly and quarterly sales goals while delivering excellent service.

This role requires English and Spanish language skills, a valid driver's license, ability to lift up to 70 lbs, and flexibility to work evenings or weekends.

Qualifications

• Must be 18+ years old and legally authorized to work in the United States.
• Must be able to read, write, comprehend, and communicate in English and Spanish.
• Must have a valid, unrestricted Driver’s License and be able to lift up to 70 lbs.
• Must be willing to work evenings and weekends with or without reasonable accommodation.

Responsibilities

• Deliver excellent customer service to drive sales and satisfaction.
• Assist customers in person and by phone, determine needs and present appropriate products.
• Maintain accurate work orders and stock levels; pull and mix products as needed.
• Process transactions accurately and in line with store policies.
• Support inventory control and strive to meet monthly and yearly sales goals.

Skills

Customer service

Bilingual English/Spanish

Sales orientation

Education

High School diploma or GED

Tools

Tinting and mixing equipment

Job description

Sherwin-Williams in Wells, ME is hiring a Customer Service Specialist to assist wholesale and retail customers, determine needs, and recommend the right paint solutions. You will handle in-store transactions, answer product questions, and strive to meet monthly and quarterly sales goals while delivering excellent service.

This role requires English and Spanish language skills, a valid driver's license, ability to lift up to 70 lbs, and flexibility to work evenings or weekends.