Bilingual Paint Sales & Service Specialist

MaineGuide; Wells (ME); On-site; USD 32,000 - 42,000; Full time

Job summary

Sherwin-Williams in Wells, ME seeks a Customer Service Specialist to assist customers, answer questions about products, and recommend solutions. The role involves sales, order processing, and maintaining store presentation while supporting delivery and stock procedures.

The position requires English and Spanish proficiency, a valid driver’s license, and the ability to lift up to 50 lbs (70 lbs occasionally). Location is store-based with varying sites as noted.

Qualifications

• Must be able to read, write, comprehend, and communicate in English.
• Must be able to read, write, comprehend, and communicate in Spanish.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistent with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.

Skills

Customer service

Bilingual English/Spanish

Retail sales

Education

High School diploma or GED

Job description

Sherwin-Williams in Wells, ME seeks a Customer Service Specialist to assist customers, answer questions about products, and recommend solutions. The role involves sales, order processing, and maintaining store presentation while supporting delivery and stock procedures.

The position requires English and Spanish proficiency, a valid driver’s license, and the ability to lift up to 50 lbs (70 lbs occasionally). Location is store-based with varying sites as noted.