Bilingual In-Store CSR — Growth, Training & Community Impact

Community Choice Financial Family of Brands; Los Angeles (CA); On-site; USD 43,000 - 48,000; Full time

Benefits offered by this job

Paid training

Education reimbursement

401(k) retirement plan

Medical + dental + vision

PTO 12 days

Casual dress

Job summary

Speedy Cash in Mission Hills, CA seeks a bilingual Customer Service Representative (CSR) to help customers access financial solutions and provide exceptional in-store experiences. You’ll process transactions, build connections, and support the brand across our eleven locations.

This entry-level role offers hands-on training and development, with clear paths for advancement in a fast-growing company. Compensation starts at $21.00 per hour, plus a comprehensive benefits package and opportunities

Qualifications

• Entry level position with hands-on training and development.
• Strong customer service skills are desirable.
• Ability to process transactions accurately in a fast-paced environment.

Responsibilities

• Connect with customers to cultivate lasting relationships that drive repeat business.
• Review, validate, and process customer transactions with accuracy.
• Maximize customer success by offering personalized financial services that fit their lifestyle.
• Enter and maintain customer information with precision into a POS system.
• Build new business by completing daily call campaigns.
• Assist in customer account management and collections by accepting payments and managing appointments.
• Participate in in-store events and community activities.
• Maintain store appearance and cleanliness to enhance customer experience.

Skills

Bilingual

Customer service

Sales support

Tools

POS system

Job description

Speedy Cash in Mission Hills, CA seeks a bilingual Customer Service Representative (CSR) to help customers access financial solutions and provide exceptional in-store experiences. You’ll process transactions, build connections, and support the brand across our eleven locations.

This entry-level role offers hands-on training and development, with clear paths for advancement in a fast-growing company. Compensation starts at $21.00 per hour, plus a comprehensive benefits package and opportunities