Bilingual Customer Service & Sales Representative

Auto Glass Colorado Inc; Commerce City (CO); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee discounts

Health insurance

Profit sharing

Vision insurance

Job summary

Auto Glass Colorado Inc is seeking a bilingual customer-focused team member for inbound service and sales support in Colorado. You will answer calls, provide quotes, schedule installations, and deliver a positive, professional experience in both English and Spanish.

You’ll be the first contact for customers, with opportunities to earn commission through outbound sales for the right candidate, and collaborate with operations and installation teams to ensure customer satisfaction.

Qualifications

• Bilingual English and Spanish (written and spoken).
• Customer service or sales experience preferred.
• Comfortable handling phone-based sales and service.

Responsibilities

• Handle inbound customer calls professionally and efficiently.
• Provide pricing, product information, and service recommendations.
• Schedule auto glass installations and repairs.
• Communicate clearly in both English and Spanish.
• Accurately enter customer and job details into our system.
• Follow up with customers as needed to ensure satisfaction.
• Assist with outbound sales calls (preferred, not required).
• Work closely with the operations and installation teams.

Skills

Bilingual English/Spanish

Strong communication

Customer service

Phone sales

Organization

Multitasking

Auto glass experience

Job description

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discounts
• Health insurance
• Profit sharing
• Vision insurance

Position Type: Full-Time / Part-Time

Compensation: Hourly pay + commission

Languages Required: English & Spanish (bilingual required)

About the Role

We are looking for a bilingual, customer-focused team member to support our growing auto glass installation business. This role is primarily inbound customer service and sales, with opportunities to earn additional commission through outbound sales for the right candidate.

You’ll be the first point of contact for our customers—answering calls, providing quotes, scheduling installations, and delivering a positive, professional experience every time.

Key Responsibilities

• Handle inbound customer calls professionally and efficiently
• Provide pricing, product information, and service recommendations
• Schedule auto glass installations and repairs
• Communicate clearly in both English and Spanish
• Accurately enter customer and job details into our system
• Follow up with customers as needed to ensure satisfaction
• Assist with outbound sales calls (preferred, not required)
• Work closely with the operations and installation teams

Qualifications

• Fluent in English and Spanish (spoken and written)
• Strong communication and interpersonal skills
• Customer service or sales experience preferred
• Comfortable handling phone-based sales and service
• Reliable, organized, and detail-oriented
• Ability to multitask in a fast-paced environment
• Auto glass or automotive experience is a plus, but not required

Compensation & Benefits

• Competitive hourly wage
• Commission on sales
• Additional commission opportunities for outbound sales
• Growth opportunities within a stable, growing company

Dress Code

• Casual business attire required (Clean, professional, and customer-appropriate)

Why Join Us?

We’re a fast-growing auto glass installation business that values professionalism, teamwork, and customer satisfaction. If you’re bilingual, motivated, and enjoy helping customers while earning commission, we’d love to hear from you.