Bilingual Customer Service Representative- Spanish

Megan Holotik State Farm Agency; Cambridge (MD); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Base salary + commission

2 weeks PTO

Retirement plan

Growth opportunities

Job summary

Megan Holotik - State Farm Agency in Cambridge, MD, seeks a Bilingual (Spanish/English) Customer Service / Sales Representative. No insurance experience required; training provided and opportunity for growth. You will drive value conversations, develop leads, and nurture customer relationships to grow the office.

Base salary plus commission and bonus, 2 weeks PTO, retirement plan after 1 year, and growth potential within the office are offered to the right candidate.

Qualifications

• Bilingual (Spanish/English) required; ability to communicate with customers in both languages.
• Sales/Customer service experience preferred; insurance knowledge not required.
• Strong communication and multitasking skills; self-motivated with growth mindset.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products.
• Establish customer relationships and follow up with customers.
• Provide prompt, accurate, and friendly customer service including inquiries about insurance.

Skills

Bilingual (Spanish/English)

Communication skills

Self-motivated

Multi-tasking

Customer relationship

Job description

About this position

Megan Holotik - State Farm Agency, located in Cambridge, MD has an immediate opening for a Bilingual (Spanish/English) Customer Service / Sales Representative. Insurance experience is not required as we will train the right person with the right personality and skill set!

We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

What we provide

• Base Salary plus commission and bonus
• 2 weeks Paid-Time Off
• Retirement plan (after 1 year employment)
• Growth potential/Opportunity for advancement within my office

Requirements

• Insurance Sales Experience/ Property & Casualty and L/H licenses preferred.
• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Successful track record of meeting sales goals/quotas preferred
• Excellent communication skills - written, verbal and listening
• Self-motivated
• Ability to multi-task
• Ability to effectively relate to a customer
• Property & Casualty license (must be able to obtain)
• Life & Health license (must be able to obtain)