Bilingual Customer Service Representative (Recruiter)

Valley Industrial Association of Illinois; West Chicago (IL); On-site; USD 24,796 - 31,684; Full time

Benefits offered by this job

Healthcare Insurance

Dental Insurance

Vision Insurance

Illinois Secure Choice retirement plan

Paid time off

Job summary

Source One Staffing in West Chicago, IL is seeking a bilingual Customer Service Representative / Recruiter to recruit, screen, and place candidates while delivering excellent service to clients and employees. The role requires strong communication in English and Spanish and a proactive, results-driven mindset.

You will post openings, conduct interviews, manage scheduling, and maintain records in the ATS, building a robust candidate pipeline for temporary, temp-to-hire, and direct-hire

Qualifications

• Bilingual in English and Spanish.
• Experience in recruiting or staffing is preferred.
• Strong communication and organizational skills.

Responsibilities

• Recruit, screen, interview, and onboard candidates for temporary, temp-to-hire, and direct hire opportunities.
• Post job openings across multiple platforms and proactively source candidates.
• Conduct phone screens and in-person interviews to assess qualifications, experience, and fit.
• Match candidates with client openings based on skills, availability, and work history.
• Maintain regular communication with applicants, employees, and client contacts throughout the hiring process.
• Coordinate interview scheduling, start dates, and onboarding paperwork.
• Handle employee call-offs, attendance issues, and general customer service needs.
• Build and maintain a strong pipeline of candidates for current and future openings.
• Accurately update applicant and employee records in the ATS.
• Support branch operations with administrative tasks and client communication.

Skills

Bilingual English/Spanish

Communication

Interpersonal skills

Multitasking

Recruiting experience

Customer service experience

Tools

Microsoft Office

Job description

Posted: Jul 9, 2026

Application Deadline: Aug 8, 2026

Location: West Chicago, IL

Job Title: Bilingual Customer Service Representative (Recruiter)

Salary: $18.00 - $23.00 Hourly

Overview

Source One Staffing is seeking a motivated, people-focused Bilingual Customer Service Representative / Recruiter to join our team. In this role, you will be responsible for recruiting, screening, and placing qualified candidates while delivering excellent service to both clients and employees. This position is ideal for someone who thrives in a fast-paced environment, enjoys building relationships, and takes pride in helping people find meaningful work.

Responsibilities

• Recruit, screen, interview, and onboard candidates for temporary, temp-to-hire, and direct hire opportunities
• Post job openings across multiple platforms and proactively source candidates
• Conduct phone screens and in-person interviews to assess candidate qualifications, experience, and fit
• Match candidates with client job openings based on skills, availability, and work history
• Maintain regular communication with applicants, employees, and client contacts throughout the hiring process
• Coordinate interview scheduling, start dates, and onboarding paperwork
• Handle employee call-offs, attendance issues, and general customer service needs
• Build and maintain a strong pipeline of candidates for current and future openings
• Accurately update applicant and employee records in the company database/ATS
• Support branch operations with administrative tasks, follow-up calls, and client communication as needed
• Ensure a positive experience for candidates, employees, and customers while representing Source One Staffing professionally

Qualifications

• Bilingual in English and Spanish required
• Previous recruiting, staffing, customer service, sales, or office experience preferred
• Strong communication and interpersonal skills
• Ability to multitask and work effectively in a fast-paced environment
• Excellent organizational skills and attention to detail
• Comfortable making a high volume of calls and following up consistently
• Proficient with computers, email, and Microsoft Office
• Positive attitude, strong work ethic, and team-first mindset

Benefits

• Healthcare Insurance
• Dental Insurance
• Vision Insurance
• Illinois Secure Choice retirement plan
• Paid time off