Bilingual Customer Service Representative (In-Person)

Sanabria & Associates; Manassas (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

Life Insurance

401(k)

Vacations

Sick time

11 Paid Federal Holidays Off

Paid Birthday and Work Anniversary off

Paid Parking

Job summary

Sanabria & Associates, PLLC is seeking an organized administrative assistant to support a busy immigration law practice in Virginia. The role involves front-desk support, calendar coordination for attorneys, handling mail, payments, and client inquiries.

The ideal candidate is bilingual (Spanish/English), customer-service oriented, tech-literate, detail-focused, and able to meet deadlines. Weekend availability may be required.

Qualifications

• Bilingual Spanish/English required.
• Experience in customer service preferred.
• Strong administrative and organizational skills.
• Ability to meet deadlines and manage multiple tasks.

Responsibilities

• Provide administrative assistance to the company.
• Handle all incoming mail and high-volume calls.
• Assist in scheduling all attorney calendars.
• Greet and assist walk-in clients with completing consultation forms.
• Organize and file legal documents.
• Take payments and manage client invoices.
• Demonstrate detail-oriented and interpersonal skills.
• Other duties as requested.

Skills

Bilingual Spanish/English

Customer service experience

Administrative skills

Time management

Meet deadlines

MS Word

MS Excel

Education

High school diploma

Tools

Microsoft Word

Microsoft Excel

Job description

Description

Are you looking to increase your personal and professional development in an educational and exciting environment? Have you joined the legal field to assist immigrants in need? Consider applying to Sanabria & Associates, PLLC!

Sanabria & Associates, PLLC is a rapidly expanding law firm with offices in Maryland, Virginia & Florida. In this law firm, there are many opportunities to enhance your leadership skills, work ethic, and it allows you to work with a team who acknowledges your hard work.

Responsibilities

• Provide administrative assistance to the company
• Handle all incoming mail and high-volume calls
• Assist in scheduling all attorney calendars
• Greet and assist walk-in clients with completing consultation forms
• Organize and file legal documents
• Take payments
• Detail-oriented and interpersonal skills
• Handle client payments/invoices
• Other duties as requested

Requirements

• Open to work weekends as needed
• High school diploma or equivalent
• Bilingual - Fluent in Spanish and English (Required)
• Prior Customer Service experience
• Must be computer literate and proficient in spreadsheet applications and word processing
• Strong administrative and organizational skills
• Efficient communication skills
• Ability to meet deadlines

Benefits

• Health Insurance
• Vision Insurance
• Dental Insurance
• Life Insurance
• 401(k)
• Vacations
• Sick time
• 11 Paid Federal Holidays Off
• Paid Birthday and Work Anniversary off
• Paid Parking