Bilingual Customer Service Representative – Evans

Southeast Health District - District 9-2; Claxton (GA); On-site; USD 32,000 - 46,000; Full time

Job summary

Southeast Health District - District 9-2 in Georgia seeks a full-time Administrative Clerical Specialist to support Public Health programs. Under limited supervision, you will provide customer service, guidance, and bilingual interpretation for clients across program areas.

You will research and analyze program data, prepare routine reports, and assist with daily office operations. Travel between Evans County and Candler County Health Departments as needed.

Qualifications

• High school diploma or GED required.
• 1 year of experience in customer service is required.

Responsibilities

• Provide customer service, guidance, and technical assistance to clients, staff, and the general public in support of Public Health programs.
• Serve as a bilingual resource by interpreting and translating orally and in writing for clients receiving health services across multiple program areas.
• Assist with researching, compiling, and analyzing program and operational data and prepare routine reports as required.
• Support daily office operations and contribute to the efficient delivery of public health services.
• This position will travel between Evans County Health Department and the Candler County Health Department as needed.

Skills

Bilingual Spanish/Haitian Creole

Customer service

Data entry

Education

High school diploma or GED

Tools

Microsoft Word

Excel

PowerPoint

Job description

Job Responsibilities

Under limited supervision, performs a variety of administrative and clerical support functions requiring working knowledge of departmental policies, procedures, and operations. Provides customer service, guidance, and technical assistance to clients, staff, and the general public in support of Public Health programs. Serves as a bilingual resource by interpreting and translating orally and in writing for clients receiving health services across multiple program areas. Assists with researching, compiling, and analyzing program and operational data and prepares routine reports as required. Supports daily office operations and contributes to the efficient delivery of public health services. This position will travel between Evans County Health Department and the Candler County Health Department as needed.

Minimum Qualifications

Bilingual-Spanish/Haitian Creole. High school diploma/GED and one (1) year of experience communicating information in a customer service setting are required.

Preferred Qualifications

Preference will be given to candidates with strong computer skills, including experience with Microsoft Word, Excel, PowerPoint, and data entry. Experience in a public health environment and prior work in an office and/or clinic setting are preferred. Candidates should also possess strong customer service skills and the ability to communicate effectively with clients and the public.