Bilingual Customer Service Rep – Insurance & Finance

Luisa Samuel; Phoenix (AZ); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Signing bonus

Training & development

401(k)

Bonus based on performance

Free food & snacks

Job summary

Luisa Samuel - State Farm Agent is seeking a Customer Service Representative to deliver exceptional experiences, educate customers on insurance options, and support the growth of the local agency.

You will handle inquiries, develop leads, schedule appointments, and maintain accurate records while working with a supportive team in a fast-paced environment. Bilingual Spanish is required to serve a diverse community.

Qualifications

• Sales experience preferred and track record of meeting goals.
• Interest in marketing products and services based on customer needs.
• People-oriented and detail oriented.
• Proactive problem solving and ability to learn computer functions.
• Able to work in a team environment and collaborate with others.

Responsibilities

• Use a needs-based review to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Establish customer relationships and follow up with customers as needed.
• Answer customer inquiries and requests and maintain accurate records.

Skills

Sales experience

Quota attainment

Excellent interpersonal skills

Excellent communication skills

Bilingual Spanish

Team player

Job description

Luisa Samuel - State Farm Agent is seeking a Customer Service Representative to deliver exceptional experiences, educate customers on insurance options, and support the growth of the local agency.

You will handle inquiries, develop leads, schedule appointments, and maintain accurate records while working with a supportive team in a fast-paced environment. Bilingual Spanish is required to serve a diverse community.