Bilingual Customer Service Rep – Export Orders

Copeland Industrial LP; Cudahy (CA); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical insurance plans

Dental and vision coverage

401(k) plan

Flexible time off

Job summary

Copeland Industrial LP is seeking a Bilingual Customer Service Representative based in Cudahy, California. The ideal candidate will handle customer quotes and inquiries, ensuring effective communication and support for order processing and export documentation.

This hybrid role requires being in the office at least three days a week. Candidates must be self-directed, team-oriented, and possess strong customer service experience. Copeland offers competitive benefits to meet diverse needs.

Qualifications

• Minimum of two years experience in customer service.
• Experience with export orders preferred.
• Outstanding communication skills required.

Responsibilities

• Provide excellent customer service by answering inquiries.
• Oversee orders from initiation to shipping.
• Research parts and collaborate with service and sales.

Skills

Customer service experience

Fluent in Spanish

Project management skills

Strong organizational skills

Education

High School Diploma or equivalent

Tools

Salesforce Case Management

Oracle

Job description

Copeland Industrial LP is seeking a Bilingual Customer Service Representative based in Cudahy, California. The ideal candidate will handle customer quotes and inquiries, ensuring effective communication and support for order processing and export documentation.

This hybrid role requires being in the office at least three days a week. Candidates must be self-directed, team-oriented, and possess strong customer service experience. Copeland offers competitive benefits to meet diverse needs.