Customer Service Representative - Bilingual

Uline; Braselton (GA); In loco; USD 36.000 - 41.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health Insurance

401(k) with match

Paid holidays & time off

Tuition Assistance

Descrizione del lavoro

Uline is seeking a full-time, on-site Bilingual Customer Service Representative in Braselton, GA. You will handle orders, provide product recommendations, and answer questions to deliver legendary service. Training and tools support your growth within a family-owned, disciplined culture.

Minimum high school diploma; bilingual English/Spanish proficiency required. On-site shifts, comprehensive benefits, and opportunities for advancement are offered.

Competenze

• Bilingual English/Spanish required (written and spoken).
• Strong problem-solving, listening, and communication skills.
• Customer service experience is a plus; training provided.

Mansioni

• Process customer orders and inquiries using company systems.
• Provide product recommendations and answer pricing/shipping questions.
• Build relationships with customers via phone, email, and chat.
• Understand customer needs and propose Uline solutions.
• Assist customers in navigating Uline's website and ordering process.

Conoscenze

Bilingual English/Spanish

Problem-solving

Excellent communication

Formazione

High School Diploma or equivalent

Bachelor's degree preferred

Descrizione del lavoro

Pay from $26 to $30 per hour with significant growth and earning potential!

Georgia Branch

705 Braselton Industrial Blvd, Braselton, GA 30517

Fast, friendly and customer focused. As a Uline Bilingual Customer Service Representative, you'll build customer relationships, provide solutions and deliver legendary service. Join a family-owned company where exceptional training and tools set you up for long-term career success.

Full-Time Hours

Various on-site shifts available.

Why Customer Service at Uline?

• Best-in-Class Training: Handle real customer interactions with confidence through hands-on training and ongoing support.
• Grow Your Career: Develop valuable problem-solving and communication skills while advancing with a stable, growing company.
• Make a Difference: Deliver legendary service by identifying effective solutions that support our customers’ business needs.

Position Responsibilities

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Minimum Requirements

• High school diploma or equivalent. Bachelor's degree preferred.
• Excellent problem-solving, listening and communication skills.
• Prior customer service experience is a plus, but if you are eager to learn, we will train you!
• Bilingual (English / Spanish) - fluent in both verbal and written forms.

Benefits

• Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
• Multiple bonus programs.
• Paid holidays and generous paid time off.
• Tuition Assistance Program that covers professional continuing education.

Employee Perks

• Best-in-class, clean, modern facilities.
• First-class fitness center and beautifully maintained walking trails.

About Uline

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 10,000 employees across 15 locations.

Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.

EEO/AA Employer/Vet/Disabled

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Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore https://www.uline.jobs/#working-here_blankUline.jobs to learn more!