Bilingual Customer Service Rep (English/Cantonese) PartTime

David Sok- Farmers Insurance Agency; Burlingame (CA); On-site; USD 25,000 - 36,000; Part time

Benefits offered by this job

Mon-Fri Schedule

Career Growth Opportunities

Flexible Work Schedule

Flexible Schedule

Potential for Full Time Position

Mentorship with established agent

Pay raise opportunities

Paid continuing education

Licensing assistance

Paid Sick Leave

Paid Holidays

Job summary

David Sok- Farmers Insurance Agency in Burlingame, CA is seeking a part-time English and Cantonese speaking Customer Service Representative. You will answer calls, assist customers, and support daily insurance tasks in a friendly, professional manner.

This role requires bilingual English and Cantonese, with Mandarin a plus, strong communication and multitasking abilities, and a readiness to learn California insurance practices. Training for a CA P&C license is provided.

Qualifications

• Customer service experience required.
• Must be bilingual in English and Cantonese; Mandarin a plus.
• Strong communication, time management, and discretion with confidential information.
• Willingness to learn California insurance practices and obtain CA P&C license.

Responsibilities

• Answer phone calls in a polite and clear manner.
• Assist customers on all business-related needs.
• Maintain accuracy with computer software and office tasks (MS Windows/MS Office).
• Communicate effectively with clients and staff; multi-task as priorities change.

Skills

Bilingual: English & Cantonese

Customer service experience

Strong communication

Multitasking

Positive attitude

MS Office

MS Windows

Tools

MS Windows

MS Office

Job description

David Sok- Farmers Insurance Agency in Burlingame, CA is seeking a part-time English and Cantonese speaking Customer Service Representative. You will answer calls, assist customers, and support daily insurance tasks in a friendly, professional manner.

This role requires bilingual English and Cantonese, with Mandarin a plus, strong communication and multitasking abilities, and a readiness to learn California insurance practices. Training for a CA P&C license is provided.