Bilingual CSR: Part-Time Path to Licensed Insurance Agent

Joe Ramirez-Farmers Insurance Agency; Silver Spring (MD); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Mon-Fri Schedule

Hands on Training

Flexible Schedule

Job summary

Joe Ramirez-Farmers Insurance Agency in Silver Spring, MD is seeking a part-time Customer Service Representative in an entry-level training program. No prior experience is required, with hands-on training and a potential path to becoming a licensed Insurance Agent.

The role supports sales staff, assists prospects and clients, schedules appointments, and processes policy changes. Bilingual English/Spanish and 45 wpm typing are preferred. Mon-Fri schedule with possible Saturdays.

Qualifications

• No prior experience required, willing to train for insurance industry.
• Bilingual English/Spanish required for client communications.
• Typing speed of 45 wpm or better is expected.
• Maintain professional office etiquette and punctuation.

Responsibilities

• Verify contact details and update client records.
• Answer calls promptly and route requests to the agent.
• Schedule appointments for sales staff with prospective clients.
• Call potential leads for quotes and gather information.
• Process policy changes and file paperwork as needed.
• Perform other tasks requested by supervision.

Skills

Bilingual English/Spanish

Typing 45 wpm

Positive attitude

Willing to train

Job description

Joe Ramirez-Farmers Insurance Agency in Silver Spring, MD is seeking a part-time Customer Service Representative in an entry-level training program. No prior experience is required, with hands-on training and a potential path to becoming a licensed Insurance Agent.

The role supports sales staff, assists prospects and clients, schedules appointments, and processes policy changes. Bilingual English/Spanish and 45 wpm typing are preferred. Mon-Fri schedule with possible Saturdays.