Bilingual Customer Service Pro (Spanish/English) Part-Time

The Sherwin-Williams Company; Watertown (WI); On-site; USD 21,000 - 30,000; Part time

Job summary

The Sherwin-Williams Company is seeking a Customer Service Specialist at Store #3285, 705 S. Church Street, Watertown, WI 53094. This part-time position focuses on helping wholesale and retail customers, answering questions about products, and recommending solutions to ensure satisfaction.

You will handle sales transactions, maintain displays, stock shelves, and assist with deliveries as needed. The role requires English and Spanish literacy, age 18+, a valid driver’s license, and the ability to

Qualifications

• Must be at least 18 years old.
• Authorized to work in the United States without sponsorship.
• Ability to read, write, comprehend, and communicate in English and Spanish.
• Valid, unrestricted Driver's License.
• Lift up to 50 lbs frequently and up to 70 lbs occasionally.
• Ability to work evenings and weekends.
• InternalSherwin-Williams rating requirement: meets expectations (3).
• Complete HR Cloud eLearning as required.

Responsibilities

• Provide excellent sales service to customers.
• Assist customers in person and by phone, determine needs, and present products.
• Build trust with wholesale and retail customers.
• Process sales transactions accurately per policies.
• Maintain accurate work orders and stock.
• Tint and mix products per customer specs.
• Stock shelves and set up displays; clean equipment.
• Assist in deliveries as needed.
• Adhere to inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service

Sales

Cash handling

Stock management

Product knowledge

Bilingual English/Spanish

Education

High School diploma or GED

Job description

The Sherwin-Williams Company is seeking a Customer Service Specialist at Store #3285, 705 S. Church Street, Watertown, WI 53094. This part-time position focuses on helping wholesale and retail customers, answering questions about products, and recommending solutions to ensure satisfaction.

You will handle sales transactions, maintain displays, stock shelves, and assist with deliveries as needed. The role requires English and Spanish literacy, age 18+, a valid driver’s license, and the ability to