Bilingual Customer Service Pro (French–English) | Hybrid

Manulife; United States; Hybrid; USD 41.400 - 69.000; Vollzeit

Benefits dieser Stelle

Customizable benefits

Health and dental insurance

Paid time off

Retirement savings plans

Zusammenfassung

Manulife is seeking Bilingual Customer Service Representatives to join their dynamic team. Ideal candidates will excel in providing exceptional service in both French and English as they handle customer inquiries through various channels.

This hybrid position allows for a balance of in-office and remote work, promoting collaboration and innovation. Successful candidates will demonstrate strong technical abilities and a passion for helping others.

Qualifikationen

• Bilingual proficiency in French and English is required.
• Experience in a fast-paced customer service environment is preferred.
• Strong technical skills to navigate multiple systems.

Aufgaben

• Provide exceptional customer service through inbound calls, email, and chat.
• Handle a high volume of customer inquiries with detailed solutions.
• Collaborate with team members to resolve complex issues.

Kenntnisse

Bilingual (French and English)

Customer service experience

Technical skills

Emotional intelligence

Jobbeschreibung

Manulife is seeking Bilingual Customer Service Representatives to join their dynamic team. Ideal candidates will excel in providing exceptional service in both French and English as they handle customer inquiries through various channels.

This hybrid position allows for a balance of in-office and remote work, promoting collaboration and innovation. Successful candidates will demonstrate strong technical abilities and a passion for helping others.