Bilingual Customer Service Coordinator - Remote

CBRE Group, Inc.; Columbus (OH); Remote; USD 26,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability coverage

401(k)

PTO 15 days

Holidays 11

Job summary

CBRE Group, Inc. is seeking a Customer Service Coordinator to provide information and resolve day-to-day inquiries about CBRE products and services. This remote, full-time role supports clients via phone, chat, email, and online requests on 1st and 2nd shifts ( CST).

Fluency in English and French is required. A high school diploma is expected, with up to 2 years of experience. You will update systems, generate reports, schedule meetings, and help improve processes while upholding CBRE's values.

Qualifications

• Fluent in English and French for client and staff communication.
• Basic computer and data-entry skills with MS Office.
• Ability to follow standard procedures and maintain organization.

Responsibilities

• Answer service requests via phone, chat, email, and online requests.
• Generate and follow up on service request work orders.
• Schedule meetings and coordinate logistics.
• Update company systems and databases.
• Prepare and distribute ad hoc reports.

Skills

Bilingual EN/FR

Communication skills

Organizational skills

MS Office

Education

High School Diploma

Tools

Microsoft Office

Job description

CBRE Group, Inc. is seeking a Customer Service Coordinator to provide information and resolve day-to-day inquiries about CBRE products and services. This remote, full-time role supports clients via phone, chat, email, and online requests on 1st and 2nd shifts ( CST).

Fluency in English and French is required. A high school diploma is expected, with up to 2 years of experience. You will update systems, generate reports, schedule meetings, and help improve processes while upholding CBRE's values.