Bilingual Customer Service & Administrative Coordinator

Palm Aire Professional Services; Fort Lauderdale (FL); On-site; Confidential; Full time

Benefits offered by this job

Training provided

Stable, long-term career

Growth opportunities

Job summary

Palm Aire Professional Services in Fort Lauderdale, FL 33309 is seeking a patient, friendly, and organized individual to join our team. You will call a subset of customers daily, follow up on their experiences, and address questions or concerns to ensure an excellent service experience.

Strong communication skills, the ability to multitask, and a proactive problem-solving mindset are essential. Training is provided for the right candidate who shows dependable leadership and a genuine desire to

Qualifications

• Patient and professional.
• Friendly and confident when communicating with customers.
• Organized and dependable.
• Detail-oriented and able to multitask.
• Comfortable handling difficult conversations.
• Proactive and a strong problem-solver.
• Has leadership skills and a desire to grow professionally.
• Bilingual in English and Spanish.

Responsibilities

• Make calls to a few customers each day.
• Follow up with current customers to gather feedback about their experience.
• Handle customer questions, concerns, and complaints.
• Schedule and coordinate services.
• Ensure customers receive an excellent experience.
• Communicate with our team and help resolve day-to-day issues.
• Follow up to ensure customer concerns and needs are fully resolved.

Job description

Palm Aire Professional Services in Fort Lauderdale, FL 33309 is seeking a patient, friendly, and organized individual to join our team. You will call a subset of customers daily, follow up on their experiences, and address questions or concerns to ensure an excellent service experience.

Strong communication skills, the ability to multitask, and a proactive problem-solving mindset are essential. Training is provided for the right candidate who shows dependable leadership and a genuine desire to