Bilingual Customer Service Rep (English/French) - Remote

Centah Inc.; Fort Lauderdale (FL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

401K with company match

Paid Time Off

Monthly Incentive Bonus Plan

Career learning and development programs

Job summary

Centah Inc. in Fort Lauderdale is seeking an enthusiastic Customer Service Representative. This role requires excellent communication skills and the ability to thrive in a fast-paced environment. Responsibilities include answering calls, booking appointments, and maintaining quality service.

The ideal candidate will have good multitasking abilities and experience in customer service. Benefits include eligibility for medical, dental, and vision after 60 days, life insurance, and a 401K plan.

Qualifications

• Minimum one year experience in an inbound/outbound call center or retail environment preferred.
• Ability to type at least 25 words per minute.
• Must be able to pass a background check.

Responsibilities

• Answer incoming calls and respond to customer's requests.
• Book appointments for members with data accuracy.
• Identify and escalate issues to supervisors.

Skills

Excellent oral and written communication skills

Multitasking

Customer service skills

Fluency in English and Standard French

Education

High school graduate or G.E.D.

Job description

Centah Inc. in Fort Lauderdale is seeking an enthusiastic Customer Service Representative. This role requires excellent communication skills and the ability to thrive in a fast-paced environment. Responsibilities include answering calls, booking appointments, and maintaining quality service.

The ideal candidate will have good multitasking abilities and experience in customer service. Benefits include eligibility for medical, dental, and vision after 60 days, life insurance, and a 401K plan.