Bilingual Customer Sales Associate (English - Spanish)

Clark Associates; Florida; On-site; USD 17,000 - 25,000; Full time

Job summary

The Restaurant Store in Davie, Florida is seeking a Bilingual Customer Sales Associate (English - Spanish) to deliver top-notch service to our customers in a retail branch. With a focus on our Spanish-speaking base, you will support sales, inventory, and cross-team goals in a brand-new cash-and-carry location.

Responsibilities include relationship-building with restaurant clients, cashier duties, merchandising, and helping customers navigate our Brick and Click model.

Qualifications

• Previous restaurant and customer service experience required.

Responsibilities

• Conduct B2B sales and customer service with a focus on Spanish-speaking customers.
• Follow the TRS process: build brand awareness, assess needs, exceed expectations, and build loyalty.
• Perform basic cashier functions and load products into customer vehicles.
• Maintain store cleanliness and merchandising; restock shelves and incoming stock.
• Analyze inventory to determine product availability and reorder status.
• Promote private label brands to maximize TRS gross profit.
• Educate customers on our competitive advantages: best people, technology, and price.
• Know and explain our website to help customers use the “Brick and Click” model.

Skills

Bilingual English/Spanish

Customer service

Sales

Cashier / POS

Job description

Job Summary

POSITION SUMMARY

Are you in the Food Service business and tired of working late nights, every weekend and holiday? Need a better quality of life but are still very passionate about food and hospitality?

If you've answered'YES', we'd like to meet with you!

The Bilingual Customer Sales Associate (English - Spanish) with The Restaurant Store is responsible for delivering a high level of service and satisfaction to all customers in a retail branch location, with a specific focus on our Spanish-speaking customer base.The Bilingual Customer Sales Associate (English - Spanish) will achieve a variety of operational goals through effective customer service strategies that align with the goals of our sales, purchasing, and inventory teams.Previous restaurant and customer service experience needed.

Here is some exciting information about The Restaurant Store and our Davie, Florida location.

• THIS IS A BRAND NEW CASH & CARRY LOCATION
• We sell everything that a restaurant needs (with the exception of any fresh, refrigerated or frozen products)
• 50,000 square feet to service all of our local independent and chain restaurants / food trucks / local businesses
• We are hiring Full-Time positions only
• Store Hours; Monday - Friday 7am - 6pm, Saturday 7am - 5pm, SUNDAY CLOSED
• Our Parent Company, Clark Associates, Inc., is a family owned business and was featured in Forbes Magazine
• We are the largest commercial equipment and smallwares dealer in North America!

Responsibilities

ESSENTIAL DUTIES & RESPONSIBILITIES

• Conduct business-to-business sales and customer service with a focus on building and developing relationships with our Spanish-speaking customer base
• Execute on our proven TRS process: 1) build brand awareness, 2) assess customer’s needs, 3) exceed expectations, and 4) build loyalty
• Perform basic cashier functions and loading products into customer vehicles
• Perform general store maintenance through cleaning and merchandising functions, while also restocking shelves and putting away incoming stock
• Analyze basic inventory information to determine product availability and re-order status
• Promote our private label brands to maximize TRS gross profit
• Educate prospective customers on our competitive advantages (best people, best technology, and best price)
• Possess and maintain a thorough understanding of our website and educate our Spanish-speaking customers on how to best-utilize our “Brick and Click” business model