Bilingual Sales Associate

The Restaurant Store; Reading (Berks County); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Medical, Vision, Dental

PTO, Paid Maternity Leave, Paid Parental Leave

401(k) matching

Company Discounts

Bonus Opportunities

Job summary

A retail company specializing in restaurant supplies is seeking a Bilingual Sales Associate to deliver high-quality service at their Reading location. Responsibilities include conducting sales, maintaining store operations, and educating Spanish-speaking customers about available products. Candidates should possess strong communication skills and experience in retail or supply chain management. This entry-level position offers full-time hours and a competitive pay range, along with various benefits including medical, PTO, and retirement plans.

Qualifications

• Minimum of 1 year of relevant experience in retail and/or supply chain management.
• No degree required; relevant skills and experience valued.
• Ability to communicate effectively using speech, vision, and hearing.

Responsibilities

• Conduct business-to-business sales and customer service.
• Execute TRS process to build brand awareness and exceed customer expectations.
• Perform basic cashier functions and maintain store cleanliness.
• Analyze inventory information and educate customers.

Skills

Proficiency with MS Office

Strong analytical skills

Verbal and written communication skills

Problem-solving skills

Ability to manage multiple assignments

Diplomacy in difficult situations

Service leadership

Job description

Join to apply for the Bilingual Sales Associate role at The Restaurant Store

Base pay range

$18.00/hr - $20.00/hr

Job Summary

The Bilingual Sales Associate with The Restaurant Store is responsible for delivering a high level of service and satisfaction to all customers in a retail branch location. The Bilingual Sales Associate will achieve a variety of operational goals through effective customer service strategies that align with the goals of our sales, purchasing, and inventory teams.

Responsibilities

• Conduct business-to-business sales and customer service with a focus on building and developing relationships with our customer base.
• Execute our proven TRS process: 1) build brand awareness, 2) assess customers’ needs, 3) exceed expectations, and 4) build loyalty.
• Perform basic cashier functions and load products into customer vehicles.
• Maintain general store cleanliness and merchandising, restocking shelves and putting away incoming stock.
• Analyze basic inventory information to determine product availability and reorder status.
• Promote our private label brands to maximize TRS gross profit.
• Educate prospective customers on our competitive advantages (best people, best technology, and best price).
• Maintain a thorough understanding of our website and educate customers on how to best utilize the “Brick and Click” model.
• Focus on expanding customer support and sales to our Spanish‑speaking customer base; communicate with Spanish‑speaking customers within the store to ensure they are aware of all products and services available on‑site and via TRS.com.

Physical Requirements

• Work while standing and/or walking, up to and including 9 hours per day.
• Ability to communicate effectively using speech, vision, and hearing.
• Regular use of hands for simple grasping and fine manipulations.
• Regular bending, squatting, crawling, climbing, and reaching.
• Ability to regularly lift, carry, push, or pull medium weights up to 50 lbs.

Experience

Minimum of 1 year of relevant experience in retail and/or supply chain management.

Education

This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.

Desired Traits & Skills

• Proficiency with MS Office (Outlook, Word, Excel, PowerPoint) and experience with CRM systems and project management tools.
• Strong analytical and problem‑solving skills.
• Strong verbal and written communication skills; ability to explain technical and complex concepts concisely.
• Demonstrated ability to manage multiple assignments and deadlines in a fast‑paced environment.
• Ability to adapt quickly as business needs change; address difficult situations with diplomacy and emotional intelligence.
• Service leadership approach with a demonstrated desire to exceed expectations.

Company Overview

Your one‑stop‑shop for restaurant supplies and foodservice equipment. We aim to exceed our customers’ expectations by providing excellent hospitality, quality, and value.

Benefits

• Medical, Vision, Dental
• PTO, Paid Maternity Leave, Paid Parental Leave
• Life Insurance, Disability, Dependent Care FSA
• 401(k) matching, Employee Assistance Program, Wellness Incentives
• Company Discounts, AT&T & Verizon Discount, Bonus Opportunities, Accident Insurance, Critical Illness Insurance, Adoption Assistance

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Sales and Business Development; Industries: Wholesale