Bilingual Customer Relations Specialist - Growth

Theresa Nguyen - State Farm Agent; Bellevue (WA); Sur place; USD 42 000 - 54 000; Plein temps

Avantages offerts par ce poste

401(k) matching

Performance bonus

Competitive salary

Advancement opportunities

Paid time off

Training & development

Résumé du poste

Theresa Nguyen - State Farm Agent in Bellevue, WA is seeking a Customer Relations Representative to deliver exceptional service and support a growing insurance agency. You will handle inquiries, maintain records, and help strengthen customer relationships.

This team embraces hands-on leadership, opportunities for advancement, and a culture that values connection and community. Prior customer service experience and bilingual Mandarin are a plus.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Bilingual Mandarin preferred.

Responsabilités

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Connaissances

Communication

Problem-solving

Customer service

Description du poste

Theresa Nguyen - State Farm Agent in Bellevue, WA is seeking a Customer Relations Representative to deliver exceptional service and support a growing insurance agency. You will handle inquiries, maintain records, and help strengthen customer relationships.

This team embraces hands-on leadership, opportunities for advancement, and a culture that values connection and community. Prior customer service experience and bilingual Mandarin are a plus.