Insurance Customer Service & Claims Specialist

Theresa Nguyen - State Farm Agent; Bellevue (WA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k) matching

Performance bonus

Competitive salary

Career growth

Paid time off

Training & development

Job summary

Theresa Nguyen - State Farm Agent in Bellevue, WA is seeking a Customer Service Representative to deliver exceptional service, handle inquiries, and support the agency's growth.

You will coordinate with team members, process policy changes, and assist with claims, while maintaining accurate records and a friendly, community-minded approach.

The role offers opportunities for advancement and a supportive, people-first culture, with a focus on development and teamwork.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Detail-oriented

Customer service experience

Job description

Theresa Nguyen - State Farm Agent in Bellevue, WA is seeking a Customer Service Representative to deliver exceptional service, handle inquiries, and support the agency's growth.

You will coordinate with team members, process policy changes, and assist with claims, while maintaining accurate records and a friendly, community-minded approach.

The role offers opportunities for advancement and a supportive, people-first culture, with a focus on development and teamwork.