Bilingual Customer Relations Specialist — Flexible Schedule

Mariela Gonzalez - State Farm Agent; Teaneck Township (NJ); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Flexible schedule

Opportunity for advancement

Training & development

Job summary

Mariela Gonzalez - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional client experiences and support agency growth in Teaneck Township, New Jersey. The ideal candidate will have strong communication and problem-solving skills, along with a desire to assist clients effectively.

Responsibilities include managing customer inquiries, maintaining client records, and working collaboratively with team members to ensure satisfaction. This bilingual Spanish position offers a fantastic opportunity for career advancement.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.
• Bilingual Spanish.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Strong communication skills

Problem-solving skills

Bilingual Spanish

Customer service experience

Job description

Mariela Gonzalez - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional client experiences and support agency growth in Teaneck Township, New Jersey. The ideal candidate will have strong communication and problem-solving skills, along with a desire to assist clients effectively.

Responsibilities include managing customer inquiries, maintaining client records, and working collaboratively with team members to ensure satisfaction. This bilingual Spanish position offers a fantastic opportunity for career advancement.