Bilingual Customer Experience Specialist I

CooperVision, Inc.; Victor (ID); Sur place; USD 36 000 - 48 000; Plein temps

Résumé du poste

CooperVision, a unit of CooperCompanies, is seeking a Service & Support Specialist I Bilingual in the United States. You will be the first contact for customers, sales reps, and internal partners, delivering responsive service across phone, email, and chat to resolve inquiries and process orders.

You will provide product and account support, enhance customer experiences, and help strengthen customer loyalty while representing the CooperVision brand with professionalism in a bilingual capacity.

Qualifications

• The Service & Support Specialist I Bilingual is the first point of contact for customers, sales representatives, and internal partners, delivering exceptional service across phone, email, and chat channels.

Responsabilités

• This role resolves inquiries, processes orders, provides product and account support, and creates positive customer experiences that strengthen customer loyalty and support the CooperVision brand.

Description du poste

CooperVision, a unit of CooperCompanies, is seeking a Service & Support Specialist I Bilingual in the United States. You will be the first contact for customers, sales reps, and internal partners, delivering responsive service across phone, email, and chat to resolve inquiries and process orders.

You will provide product and account support, enhance customer experiences, and help strengthen customer loyalty while representing the CooperVision brand with professionalism in a bilingual capacity.