Bilingual Customer Enablement Specialist & Technical Trainer

JSI Telecom; Chantilly (VA); On-site; USD 115,000 - 170,000; Full time

Job summary

JSI USA in Chantilly, Virginia is seeking a Customer Enablement Specialist / Trainer to deliver product training to customers, often on-site, and to educate users on the flexibility and capabilities of JSI solutions.

You will create learning content, validate materials, coordinate and deliver training events, mentor new customers, monitor usage and outcomes, and stay current with product updates while traveling regularly.

Qualifications

• Bachelor’s degree or higher with relevant experience in law enforcement, the military, or the intelligence community.
• Spanish language fluency required.
• US citizenship and ability to obtain TS clearance.

Responsibilities

• Provide product training to customers, often on-site.
• Educate and enable customers to use JSI solutions.
• Maintain up-to-date knowledge of JSI products and updates.

Skills

Spanish fluency

Communication skills

Organizational skills

Facilitation skills

US citizenship

Security clearance

Travel flexibility

Education

Bachelor’s degree or higher

Master’s degree

Job description

JSI USA in Chantilly, Virginia is seeking a Customer Enablement Specialist / Trainer to deliver product training to customers, often on-site, and to educate users on the flexibility and capabilities of JSI solutions.

You will create learning content, validate materials, coordinate and deliver training events, mentor new customers, monitor usage and outcomes, and stay current with product updates while traveling regularly.