Bilingual Health Insurance Support Specialist

AMERILIFE US; Houston (TX); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Paid training

Health insurance

Dental insurance

Vision insurance

401(k)

401(k) matching

Life insurance

Paid time off

Parental leave

Retirement plan

Flexible schedule

Health savings account

Long-term employment

Paid holidays and personal days

Full-time

Job summary

AmeriLife in Houston, TX is seeking a full-time Customer Service Associate to assist clients with health insurance needs. You will communicate with agents, clinics, and carriers, providing bilingual support in English and Spanish to resolve inquiries and ensure satisfaction.

Ideal candidates bring 3 years of office experience, strong organizational and computer skills, and a proactive, problem-solving mindset.

Qualifications

• Must be bilingual in English and Spanish.
• Customer service experience (1-2 years).
• Organizational, interpersonal, and computer skills.
• Problem solver with a success-driven attitude.

Responsibilities

• Assist clients with health insurance needs and inquiries.
• Communicate with agents, clinics, and carriers to find solutions.
• Provide bilingual support to English- and Spanish-speaking clients.

Skills

Bilingual English/Spanish

Customer service

Organizational skills

Interpersonal skills

Computer skills

Problem solving

Proactive attitude

Tools

Microsoft Office

Job description

AmeriLife in Houston, TX is seeking a full-time Customer Service Associate to assist clients with health insurance needs. You will communicate with agents, clinics, and carriers, providing bilingual support in English and Spanish to resolve inquiries and ensure satisfaction.

Ideal candidates bring 3 years of office experience, strong organizational and computer skills, and a proactive, problem-solving mindset.