Bilingual Customer Care Specialist

Advanced Medical Solutions, Inc.; Denver (CO); On-site; USD 34,000 - 52,000; Full time

Job summary

Advanced Medical Solutions, Inc. is seeking a Customer Service Representative to be the primary contact for clients, handling inquiries, resolving complaints, and providing detailed information about products and services to improve the customer experience.

The CSR will ensure accurate records and timely responses while supporting other departments. The role requires strong communication skills, multitasking in a fast-paced environment, and a willingness to work on-site.

Qualifications

• High school diploma or equivalent required.
• Bilingual in English and Spanish preferred.
• Proven experience in customer service or similar role.

Responsibilities

• Handle customer inquiries and resolve complaints.
• Provide product and service information to customers.
• Maintain accurate records of interactions and transactions.
• Collaborate with other departments to meet customer needs.

Skills

Bilingual English/Spanish

Education

High school diploma or equivalent

Associates or Bachelor’s degree in Business/Communications

Job description

Advanced Medical Solutions, Inc. is seeking a Customer Service Representative to be the primary contact for clients, handling inquiries, resolving complaints, and providing detailed information about products and services to improve the customer experience.

The CSR will ensure accurate records and timely responses while supporting other departments. The role requires strong communication skills, multitasking in a fast-paced environment, and a willingness to work on-site.