Bilingual Customer Care Coordinator - Part Time

Agent Diego; Missouri City (TX); Hybride; USD 17 000 - 21 000; Temps partiel

Résumé du poste

Diego Cervantes is a leading insurance agency seeking a Receptionist - Customer Service Representative on a part-time basis in Missouri City, TX. The role focuses on delivering friendly, bilingual support and coordinating daily service activities to ensure customer satisfaction.

Ideal candidates are organized, detail-oriented, and eager to learn within the insurance industry. You will handle inquiries, assist with policy reviews, and contribute to a positive workplace while maintaining open

Qualifications

• Excellent communication and organizational skills. Bilingual Spanish.
• Strong attention to detail with the ability to manage multiple priorities.
• Prior experience in customer service, office management, or administrative support preferred.
• Must be able to obtain applicable state insurance licenses.

Responsabilités

• Manage customer inquiries and support daily service activities.
• Coordinate team communication to maintain efficient workflows.
• Assist with account updates, billing inquiries, and policy reviews.
• Track service metrics and report progress to the agent.
• Support community engagement and customer outreach initiatives.

Connaissances

Bilingual Spanish

Communication

Organization

Description du poste

Customer Care Manager - State Farm Agent Team Member

Part Time in Missouri City

Diego Cervantes is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist -Customer Service Representative .

Our ideal candidate is highly organized, bilingual, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Location Address 4899 Highway 6 Ste 115F Missouri City, TX 77459 M-F 1pm to 5pm

Seeking a Customer Care Manager-Receptionist to oversee day-to-day service operations and ensure a positive experience for customers. This role focuses on communication, organization, and coordination of customer interactions.

Responsibilities

• Manage customer inquiries and support daily service activities.
• Coordinate team communication to maintain efficient workflows.
• Assist with account updates, billing inquiries, and policy reviews.
• Track service metrics and report progress to the agent.
• Support community engagement and customer outreach initiatives.

Qualifications

• Excellent communication and organizational skills. Bilingual Spanish.
• Strong attention to detail with the ability to manage multiple priorities.
• Prior experience in customer service, office management, or administrative support preferred.
• Must be able to obtain applicable state insurance licenses.
  
  

Compensation $12.00 - $15.00 per hour

Customer Care Manager - State Farm Agent Team Member

Part Time in Missouri City

Diego Cervantes is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist -Customer Service Representative .

Our ideal candidate is highly organized, bilingual, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team. Location Address 4899 Highway 6 Ste 115F Missouri City, TX 77459 M-F 1pm to 5pm Seeking a Customer Care Manager-Receptionist to oversee day-to-day service operations and ensure a positive experience for customers. This role focuses on communication, organization, and coordination of customer interactions.

Responsibilities

• Manage customer inquiries and support daily service activities.
• Coordinate team communication to maintain efficient workflows.
• Assist with account updates, billing inquiries, and policy reviews.
• Track service metrics and report progress to the agent.
• Support community engagement and customer outreach initiatives.

Qualifications

• Excellent communication and organizational skills. Bilingual Spanish.
• Strong attention to detail with the ability to manage multiple priorities.
• Prior experience in customer service, office management, or administrative support preferred.
• Must be able to obtain applicable state insurance licenses.
  
  

Compensation $12.00 - $15.00 per hour



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