Bilingual CSR - Sales, Service & Collections

Purpose Financial Services, inc.; Glasgow (KY); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Competitive Wages

Uncapped Bonus Potential

401(k) Savings Plan

Educational Assistance

Paid Vacation/Holidays

Great Schedules

Job summary

Purpose Financial/Advance America in Glasgow, KY seeks a Full-Time Customer Service Representative. The role focuses on customer service, sales, and marketing within the center, supporting both in-person and phone interactions.

Ideal candidates are bilingual (English/Spanish) with strong math, communication, and interpersonal skills, able to handle cash, data entry, and comply with policies. 40 hours weekly, professional attire, and dependable transportation required.

Qualifications

• High School Diploma or equivalent required; some college preferred.
• Sales and/or customer service experience required, or equivalent experience.
• One year of experience in sales, retail, banking, or collections preferred.

Responsibilities

• Sell financial products and services to customers and build relationships.
• Handle customer concerns and transactions with accuracy and courtesy.
• Support marketing efforts and contribute to collection activities as needed.
• Represent the company in a professional manner and adhere to regulations.

Skills

Strong math skills

Verbal communication

Customer service

Sales

Interpersonal skills

Follow procedures

Attention to detail

Education

High School Diploma or equivalent

Some college preferred

Tools

POS system

Computer literacy

Job description

Purpose Financial/Advance America in Glasgow, KY seeks a Full-Time Customer Service Representative. The role focuses on customer service, sales, and marketing within the center, supporting both in-person and phone interactions.

Ideal candidates are bilingual (English/Spanish) with strong math, communication, and interpersonal skills, able to handle cash, data entry, and comply with policies. 40 hours weekly, professional attire, and dependable transportation required.