Bilingual CSR (Eng/Span) – Flexible Schedule, Paid Training

Molly Maid; Northbrook (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive wages

Bonus program

Job summary

Molly Maid in Northbrook, IL is seeking a bilingual English/Spanish Customer Service Representative to handle service requests and customer calls, represent the Molly Maid brand with courtesy, and contribute to a high level of customer satisfaction.

You’ll manage admin tasks, assist with marketing to grow business, and work within a supportive franchise system that values respect, integrity, and teamwork.

Qualifications

• Minimum two years of administrative experience.
• Strong written and verbal communication skills.
• Detail-oriented with strong data-entry abilities.
• Team player capable of working independently.
• Driver's license required.

Responsibilities

• Receive incoming calls in a professional and courteous manner.
• Perform marketing functions to sell additional work and earn business.
• Return customer calls, respond to customer complaints, and resolve issues.
• Perform administrative functions including data entry, payment processing, and inventory.
• Assist with personnel management, including hiring and recruiting functions.
• Cross-train in related positions as needed.

Skills

Administrative experience

Communication skills

Attention to detail

Team player

Driver's license

Job description

Molly Maid in Northbrook, IL is seeking a bilingual English/Spanish Customer Service Representative to handle service requests and customer calls, represent the Molly Maid brand with courtesy, and contribute to a high level of customer satisfaction.

You’ll manage admin tasks, assist with marketing to grow business, and work within a supportive franchise system that values respect, integrity, and teamwork.