Bilingual Patient Services Specialist (English/Spanish)

Hamilton County; Chattanooga (TN); On-site; USD 32,000 - 52,000; Full time

Job summary

Hamilton County Health & Social Services Division is hiring for a bilingual clerical specialist. Fluency in English and Spanish is required, and a proficiency test will be administered.

Under general supervision, you will handle front-desk calls, patient registration, eligibility screenings, data entry, and support across health programs. The role requires flexibility, on-site work, and adherence to deadlines in a fast-paced public health setting.

Qualifications

• Bilingual: proficient in English and Spanish.
• Experience in clerical support and data entry.
• Knowledge of health programs is a plus.

Responsibilities

• Answers telephone, takes messages, and screens calls.
• Registers patients and handles eligibility screenings.
• Maintains data in computer systems and reports.
• Provides on-the-job training and oversees workflow.
• Adheres to timelines for intake and services.

Job description

Hamilton County Health & Social Services Division is hiring for a bilingual clerical specialist. Fluency in English and Spanish is required, and a proficiency test will be administered.

Under general supervision, you will handle front-desk calls, patient registration, eligibility screenings, data entry, and support across health programs. The role requires flexibility, on-site work, and adherence to deadlines in a fast-paced public health setting.