Bilingual County Program Manager - Community Care

Premier Community Supports, LLC; Seaside (OR); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health benefits

PTO 120 hours

401k with match

Professional development

Job summary

Premier Community Supports, LLC seeks a County Manager to lead Community Living Support Programs across the assigned county. You will oversee onboarding for individuals and DSPs, guide staff development, and serve as a key liaison with county partners and families.

You'll champion mission and culture, recruit and mentor DSPs, manage records and compliance, and drive program growth through community outreach and strong leadership.

Qualifications

• Strong relationship-building and communication with individuals, families, staff, and partners.
• Experience recruiting, mentoring, coaching, and leading care teams.
• Excellent organizational and multitasking skills in a fast-paced environment.
• Ability to work independently and as part of a team with attention to detail.
• Experience managing documentation and compliance with timely records.
• Proficient in data systems and Microsoft Office.
• Proactive problem-solving and calm under pressure.

Responsibilities

• Lead day-to-day operations of Community Living Support Programs within the assigned county.
• Oversee onboarding, staff development, and liaison with county partners.
• Recruit, interview, and onboard DSPs; provide ongoing support.
• Ensure documentation, plans, safety protocols, and medication records are current.
• Monitor scheduling, compliance audits, and risk management.
• Represent Premier at community events and lead office communications.

Skills

Bilingual English/Spanish

Leadership & people mgmt

Recruitment & onboarding

Communication skills

Organization & multitasking

Attention to detail

Education

High school diploma or GED

Age 18+

Tools

MS Office

CRM systems

Job description

Description

Location: Seaside, OR - (Supporting all of Clatsop County)

Language Requirement: Bi-lingual English/Spanish

About Premier Community Supports

Premier Community Supports, LLC hires Direct Support Professionals (DSPs) who provide high-quality, person-centered care to Individuals living with Intellectual and Developmental Disabilities through in-home and community-based services, including day programs, positive behavior supports, and 24-hour residential assistance. Founded on integrity, quality, and a genuine passion for our work, our experienced team reliably delivers safe, engaging, and customized care.

We partner closely with families, guardians, case managers, and other caregivers to deeply understand the Individual’s needs and goals. Through collaborative planning and a fun, supportive environment, we empower Individuals to thrive at home and in the community.

About the Role

As a County Manager, you’ll lead the day-to-day operations of Community Living Support Programs within your assigned county. You will guide onboarding for individuals and Direct Support Professionals (DSPs), support staff development, and serve as a key liaison with county partners, case managers, families, and community stakeholders. This role combines operational leadership, people management, and community engagement to ensure exceptional care delivery and program growth. What you’ll do: We’re looking for someone who can thrive in a dynamic work environment and embraces both leadership and hands-on support.

Lead with Purpose & Culture

• Champion Premier’s mission, values, and culture in everyday decisions and interactions.
• Team Development & DSP Support
• Recruit, interview, and onboard new DSPs.
• Provide ongoing support and check-ins.
• Monitor DSP scheduling and utilization to match hours with individuals’ needs.
• Support corrective actions and coaching when needed.

Individual Onboarding & Support

• Review referrals and lead onboarding meetings with new individuals.
• Ensure all individual documentation (plans, safety protocols, medication records) is current and compliant.
• Facilitate successful meet-and-greets between individuals and DSPs.
• Conduct regular check-ins with individuals and families to gather feedback.
• Records, Compliance & Risk Monitoring
• Maintain office compliance and accurate records.
• Conduct monthly audits to monitor compliance, identify risks, and safeguard financial integrity.
• Review county health reports and partner with leadership to improve quality.

Office & Operational Management

• Manage communication across phone, email, and walk-ins with professionalism and responsiveness.
• Oversee office environment, supplies, and administrative needs.

Community Outreach & Growth

• Represent Premier at local community events to grow awareness and partnerships.
• Lead recruitment for office roles (e.g., CMAs, Senior CMAs) and support candidate engagement.

Leadership & Development

• Mentor and develop team members through goal setting, performance feedback, and coaching.
• Participate in on-call rotations with other County Managers.

Other Duties

• Perform additional duties, projects, and organizational tasks assigned to support Premier Community Supports' operations and mission.

Requirements

Experience & Skills

• Strong relationship-building and communication skills with Individuals, families, staff, and community partners.
• Experience recruiting, mentoring, coaching, and leading care teams.
• Excellent organizational, time management, and multitasking skills, with the ability to adapt to changing priorities in a fast-paced environment.
• Ability to work independently and collaboratively while maintaining accuracy, attention to detail, and sound judgment.
• Experience managing documentation, compliance requirements, and recordkeeping while ensuring timely and accurate records.
• Proficiency with data systems, Microsoft Office, and standard business software.
• Proactive problem-solving skills with the ability to remain calm under pressure and make sound decisions.

Education & Qualifications

• Required: Must be at least 18 years of age or older.
• High school diploma or General Education Diploma (GED) required.
• Language Requirement: Fluent in English/Spanish (Ability to speak, read, and write)
• Minimum 6 months experience working with the I/DD community or 1 year caregiving/related experience is preferred.
• Valid driver’s license car insurance, and reliable transportation is required.
• Ability to pass a criminal background check screening (per State OAR requirements).
• Availability to work flexible hours (including weekends, nights, holidays), depending on house staffing needs. – (This position does require On-Call coverage on rotation)

What We Offer

• Health, dental, vision benefits available with 75% of employee cost paid by Premier
• Accrue up to 120 hours of PTO (paid time off) per year
• 401K offered after 90 days of employment with up to 4% employer match
• Pay Period: 1st and 16th of the month
• Training and professional development opportunities
• A fulfilling role where your work truly makes a difference
• A collaborative team environment with supportive leadership and meaningful peer relationships

Why Join Us

Be part of a growing organization where your work directly supports teams, strengthens operations, and helps deliver quality services to the community.

Empower Lives. Build Futures. Join Our Team!