Bilingual Counter Sales & Paint Specialist

FAMIS Inc.; Miami (FL); On-site; USD 32,000 - 52,000; Full time

Job summary

FAMIS Inc. in Miami, FL, is seeking a friendly Counter Sales & Customer Service Associate to help walk-in customers, handle phone orders, process transactions, and support paint mixing and order preparation in a fast-paced retail setting.

Bilingual English/Spanish is required. The role emphasizes accurate inventory control, POS operation, and delivering exceptional service to end-users and trade customers, with a nationwide coatings group backing the operation.

Qualifications

• Bilingual in English and Spanish is required.
• High School Diploma or GED.
• Strong customer service and communication skills.
• Comfortable using computers, POS systems, and inventory software.

Responsibilities

• Provide professional, friendly customer service face-to-face and over the phone.
• Assist walk-in customers with product selection, order placement, and technical inquiries.
• Proactively contact preferred end-user customers to support sales and follow-ups.
• Accurately receive and enter telephone orders into company systems.
• Track order status and communicate shipment updates to customers.
• Support outside sales by providing product and order assistance.
• Maintain positive customer relationships through reliable, service-focused interactions.

Skills

Bilingual English/Spanish

Customer service

Communication

Multitasking

Attention to detail

Education

High School Diploma or GED

Tools

POS system

Inventory software

Inventory scanners

Job description

FAMIS Inc. in Miami, FL, is seeking a friendly Counter Sales & Customer Service Associate to help walk-in customers, handle phone orders, process transactions, and support paint mixing and order preparation in a fast-paced retail setting.

Bilingual English/Spanish is required. The role emphasizes accurate inventory control, POS operation, and delivering exceptional service to end-users and trade customers, with a nationwide coatings group backing the operation.