Bilingual Corporate Receptionist

Behavioral Framework; United States; On-site; USD 50,000 - 55,000; Full time

Job summary

Behavioral Framework in Rockville, Maryland is seeking a bilingual Corporate Receptionist to join our front desk team. You will greet visitors, answer calls, manage mail, coordinate deliveries, and provide general administrative support to multiple departments.

Ideal candidates have at least a high school diploma, 2 years of front desk or customer service experience, and proficiency with Word/Excel. Spanish language ability is required and healthcare exposure is a plus.

Qualifications

• Minimum of a High School Diploma or equivalent.
• Minimum 2 years experience of front desk or customer service.
• Hands-on and advanced knowledge with Microsoft Word and Excel.
• Experience in the healthcare field is a plus.

Responsibilities

• Answer, screen, and forward all incoming calls.
• Greet, screen and announce all incoming visitors.
• Respond promptly and accurately to inquiries and requests for information or service over the phone, email, and in-person.
• Receive, sort, and distribute all mail.
• Process all outgoing mail and packages; arrange for pickup of courier delivers as requested.
• Manage the unpack of all deliveries.
• Receive incoming binders and materials from Clinical Supervisor.
• Help with gathering and distributing all material requests.
• Assist with tracking of outgoing client materials.
• Ensure office common areas, conference rooms, kitchen/lunchroom are clean and orderly.
• Provide administrative support to other departments as needed.
• Other duties as assigned

Skills

Customer service

Verbal communication

Written communication

Interpersonal skills

Organizational skills

Problem solving

Spanish language

MS Office

Education

High School Diploma

Tools

Microsoft Word

Microsoft Excel

Apple products

Job description

Join Our Growing Team as our Corporate Receptionist

At Behavioral Framework, we're on a mission to deliver life-changing care for children with autism. We're hiring a Bilingual Corporate Receptionist in Rockville, Maryland.

• Answer, screen, and forward all incoming calls.
• Greet, screen and announce all incoming visitors.
• Respond promptly and accurately to inquiries and requests for information or service over the phone, email, and in-person.
• Receive, sort, and distribute all mail.
• Process all outgoing mail and packages; arrange for pickup of courier delivers as requested.
• Manage the unpack of all deliveries.
• Receive incoming binders and materials from Clinical Supervisor.
• Help with gathering and distributing all material requests.
• Assist with tracking of outgoing client materials.
• Ensure office common areas, conference rooms, kitchen/lunchroom are clean and orderly.
• Provide administrative support to other departments as needed.
• Other duties as assigned

Education and Experience Requirement

• Minimum of a High School Diploma or equivalent.
• Minimum 2 years experience of front desk or customer service.
• Hands-on and advanced knowledge with Microsoft Word and Excel.
• Experience in the healthcare field is a plus.

Knowledge, Skills and Abilities

• Great customer service skills.
• Ability to communicate effectively both verbally and in writing with staff, employees, and public.
• Good interpersonal and organizational skills.
• Good analytical and problem-solving skills.
• Knowledge of behavioral health terminology and insurance terminology is a plus.
• Advance knowledge of computers and systems, experience with Apple products is a plus.
• Ability to operate standard office equipment including but not limited to computers, copiers, and fax machines.
• Accurate worker with attention to detail and deadlines.
• Spanish speaking individual required.

WORK ENVIRONMENT, EQUIPMENT, AND PHYSICAL DEMANDS

The physical demands listed below are representative of those that will be required to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to walk, sit, use hands to finger, handle, or feel objects, tools or controls and talk or hear. The employee is occasionally required to stand, reach with hands and arms, climb or balance, stoop, kneel, and crouch. The employee may occasionally lift, and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus.

Salary: $50,000 to $55,000.00

EOE

Behavioral Framework is committed to equitable treatment for all employees, clients, and their families. We welcome and respect the diversity of the families we serve, and we focus our organizational efforts to build a culture of respect, dignity, fairness, caring, equality, and self-esteem.

We believe our strength comes from the shared experiences of our employees, clients, and community. We pride ourselves on serving a diverse population and always seeking to hire, retain, and promote from a wide variety of backgrounds.