Bilingual Corporate Receptionist

Behavioral Framework, LLC; Rockville (MD); On-site; USD 50,000 - 55,000; Full time

Job summary

Behavioral Framework, LLC in Rockville, MD is seeking a bilingual corporate receptionist to join our front desk team. You will answer, screen, and forward calls, greet visitors, manage mail, and provide general administrative support.

The ideal candidate has a high school diploma, at least two years of front desk or customer service experience, strong Word/Excel skills, and Spanish language ability. Healthcare exposure is a plus, and Apple product familiarity is welcome.

Qualifications

• High school diploma or equivalent required.
• Two years of front desk or customer service experience.
• Strong Word and Excel skills.
• Spanish language ability required.
• Healthcare field experience is a plus.
• Knowledge of behavioral health terminology and insurance terminology is a plus.
• Familiarity with Apple products is a plus.

Responsibilities

• Answer, screen, and forward all incoming calls.
• Greet, screen and announce all incoming visitors.
• Respond promptly and accurately to inquiries and requests via phone, email, and in-person.
• Receive, sort, and distribute mail; process outgoing mail and packages.
• Assist with gathering and distributing materials; track outgoing client materials.
• Maintain clean and orderly office areas, conference rooms, and kitchen.

Skills

Customer service

Verbal & written communication

Interpersonal skills

Organizational skills

Problem-solving

Spanish speaking

Education

High School Diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Apple products

Office equipment (copiers, fax)

Job description

Bilingual Corporate Receptionist## Bilingual Corporate ReceptionistApply: Headquarters: Rockville, MD: Full time: Posted 5 Days Ago: JR101745# Join Our Growing Team as our Corporate ReceptionistAt Behavioral Framework, we’re on a mission to deliver life-changing care for children with autism. We’re hiring a Bilingual Corporate Receptionist in Rockville, Maryland. • Answer, screen, and forward all incoming calls. • Greet, screen and announce all incoming visitors. • Respond promptly and accurately to inquiries and requests for information or service over the phone, email, and in-person. • Receive, sort, and distribute all mail. • Process all outgoing mail and packages; arrange for pickup of courier delivers as requested. • Manage the unpack of all deliveries. • Receive incoming binders and materials from Clinical Supervisor. • Help with gathering and distributing all material requests. • Assist with tracking of outgoing client materials. • Ensure office common areas, conference rooms, kitchen/lunchroom are clean and orderly. • Provide administrative support to other departments as needed. • Other duties as assigned **Education and Experience Requirement:** • Minimum of a High School Diploma or equivalent. • Minimum 2 years experience of front desk or customer service. • Hands-on and advanced knowledge with Microsoft Word and Excel. • Experience in the healthcare field is a plus. **Knowledge, Skills and Abilities:** • Great customer service skills. • Ability to communicate effectively both verbally and in writing with staff, employees, and public. • Good interpersonal and organizational skills. • Good analytical and problem-solving skills. • Knowledge of behavioral health terminology and insurance terminology is a plus. • Advance knowledge of computers and systems, experience with Apple products is a plus. • Ability to operate standard office equipment including but not limited to computers, copiers, and fax machines. • Accurate worker with attention to detail and deadlines. • Spanish speaking individual required. **WORK ENVIRONMENT, EQUIPMENT, AND PHYSICAL DEMANDS:** The physical demands listed below are representative of those that will be required to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to walk, sit, use hands to finger, handle, or feel objects, tools or controls and talk or hear. The employee is occasionally required to stand, reach with hands and arms, climb or balance, stoop, kneel, and crouch. The employee may occasionally lift, and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus. **Salary: $50,000 to $55,000.00** *EOE* *Behavioral Framework is committed to equitable treatment for all employees, clients, and their families. We welcome and respect the diversity of the families we serve, and we focus our organizational efforts to build a culture of respect, dignity, fairness, caring, equality, and self-esteem.**We believe our strength comes from the shared experiences of our employees, clients, and community. We pride ourselves on serving a diverse population and always seeking to hire, retain, and promote from a wide variety of backgrounds.*### About Behavioral Framework**Changing Lives One Child At a Time**Joining Behavioral Framework is about more than a job — it's an opportunity to make a positive impact on your clients, their families, and the community. You get the opportunity to be a part of transformative moments in the lives of individuals with Autism and related disorders. Whether you’re starting your career or have experience, you’ll engage in meaningful work that brings life-changing rewards.