Bilingual Front Desk Receptionist

Life Skill Behavioral Center LLC; Humble (TX); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Bonus based on performance

Flexible schedule

Opportunity for advancement

Job summary

LifeSkill Behavioral is seeking a professional, friendly, and highly organized Front Desk Receptionist to join our growing team. As the first point of contact for our clinic, you will create a welcoming and positive experience for children, families, and staff in a fast-paced environment.

This role requires strong communication, excellent customer service, and attention to detail. You will manage the front desk, schedule appointments, verify insurance, maintain patient records, and support daily

Qualifications

• High school diploma or equivalent required; associate's degree is a plus.
• Experience in front desk, receptionist, administrative, medical, or healthcare setting preferred.
• Experience in pediatric, therapy, behavioral health or similar environment is a plus.
• Strong verbal and written communication skills.
• Excellent customer service and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Comfortable working with children, parents, caregivers, and clinical professionals.
• Proficiency with Microsoft Office and familiarity with scheduling or EHR systems.
• Ability to maintain professionalism and confidentiality at all times.
• Reliable, punctual, dependable, and a team player.

Responsibilities

• Greet and assist children, families, staff, and visitors in a friendly, professional manner.
• Manage front desk and maintain a welcoming, organized environment.
• Answer and direct incoming phone calls, emails, and general inquiries.
• Schedule, confirm, and coordinate appointments and therapy sessions.
• Communicate professionally with parents, caregivers, therapists, and administrative staff.
• Verify insurance information and assist with billing and copay-related questions.
• Maintain accurate patient information and update electronic health records (EHR).
• Assist with obtaining and organizing required patient documentation.
• Monitor daily schedules and communicate scheduling changes as needed.
• Maintain confidentiality and follow HIPAA and company policies.
• Manage incoming and outgoing mail, office supplies, and other administrative tasks.
• Support the administrative team with daily clinic operations.
• Help ensure families receive timely, professional, and compassionate assistance.

Skills

Communication skills

Customer service

Organizational skills

Multitasking

Team player

Punctuality

Education

High school diploma

Associate degree (plus)

Tools

Microsoft Office

Scheduling/EHR systems

Job description

Benefits:

• Bonus based on performance
• Flexible schedule
• Opportunity for advancement

LifeSkill Behavioral

Make a Difference Every Day

LifeSkill Behavioral is seeking a professional, friendly, and highly organized Front Desk Receptionist to join our growing team. As the first point of contact for our clinic, you will play an important role in creating a welcoming and positive experience for children, families, and staff.

This position is ideal for someone who enjoys working with people, thrives in a fast-paced environment, and takes pride in staying organized while providing exceptional customer service.

What You'll Do

• Welcome children, families, staff, and visitors in a friendly, professional manner
• Manage the front desk and maintain a welcoming, organized environment
• Answer and direct incoming phone calls, emails, and general inquiries
• Schedule, confirm, and coordinate appointments and therapy sessions
• Communicate professionally with parents, caregivers, therapists, and administrative staff
• Verify insurance information and assist with billing and copay-related questions
• Maintain accurate patient information and update electronic health records (EHR)
• Assist with obtaining and organizing required patient documentation
• Monitor daily schedules and communicate scheduling changes as needed
• Maintain confidentiality and follow HIPAA and company policies
• Manage incoming and outgoing mail, office supplies, and other administrative tasks
• Support the administrative team with daily clinic operations
• Help ensure families receive timely, professional, and compassionate assistance

What We're Looking For

• High school diploma or equivalent required; associate's degree is a plus
• Previous experience in a front desk, receptionist, administrative, medical, or healthcare setting preferred
• Experience working in a pediatric, therapy, behavioral health, or similar environment is a plus
• Strong verbal and written communication skills
• Excellent customer service and interpersonal skills
• Strong organizational skills and attention to detail
• Ability to manage multiple tasks and priorities in a fast-paced environment
• Comfortable working with children, parents, caregivers, and clinical professionals
• Proficiency with Microsoft Office and familiarity with scheduling or EHR systems
• Ability to maintain professionalism and confidentiality at all times
• Reliable, punctual, dependable, and able to work well as part of a team

Why Join LifeSkill Behavioral?

At LifeSkill Behavioral, we believe that the people behind our services are just as important as the services we provide. Our team works together to create a supportive environment where employees can grow professionally while making a meaningful difference in the lives of the children and families we serve.

When you join our team, you will have the opportunity to:

• Work alongside a dedicated and supportive team
• Be part of a mission-driven organization focused on helping children reach their potential
• Build valuable experience in the behavioral health and healthcare field
• Develop your administrative and professional skills
• Make a meaningful impact on families and the community
• Work in a collaborative environment where your contributions are valued

About LifeSkill Behavioral

LifeSkill Behavioral is dedicated to providing individualized, compassionate, and evidence-based Applied Behavior Analysis (ABA) services to children and families.

Our team is committed to helping each child develop meaningful communication, social, behavioral, academic, and daily living skills while supporting families throughout their child's treatment journey.

We are looking for team members who share our commitment to compassion, professionalism, teamwork, and quality care.