Bilingual Consumer Loan Specialist - Spanish

Sun Loan Company; Albuquerque (NM); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Paid time off

Bonus opportunities

On-demand pay

Career development and training

Job summary

Sun Loan Company in Albuquerque, NM is seeking a Bilingual Consumer Loan Specialist to support the branch manager by efficiently processing loan applications, assembling documents, and ensuring regulatory compliance.

The role emphasizes strong customer service, Spanish-English communication, and accurate data entry, with responsibilities including payment arrangements, extensions, and maintaining records.

Qualifications

• 1 year of customer service experience in any field.
• Must be bilingual speaking Spanish.
• 6 months of collections experience is a plus.
• High School/GED preferred.

Responsibilities

• Process loan applications and assemble/verify documents with accuracy.
• Ensure regulatory compliance and maintain loan paperwork per guidelines.
• Contact customers for payment arrangements and manage extensions/modifications.
• Enter payments into loan management software and update records.
• Assist in office operations when manager is unavailable.

Skills

Customer service

Bilingual Spanish

Communication skills

Organizational skills

Education

High School Diploma or GED

Tools

Loan processing software

Job description

Sun Loan Company in Albuquerque, NM is seeking a Bilingual Consumer Loan Specialist to support the branch manager by efficiently processing loan applications, assembling documents, and ensuring regulatory compliance.

The role emphasizes strong customer service, Spanish-English communication, and accurate data entry, with responsibilities including payment arrangements, extensions, and maintaining records.