Bilingual Concrete Dispatcher & Customer Service Pro

Titan America; Castle Hayne (NC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Matching 401K

Paid vacation and holidays

Job summary

Titan America, based in Castle Hayne, NC, is seeking a Concrete Dispatcher/Customer Service Representative. This hourly position requires strong customer relations skills and the ability to thrive in a high-pressure environment.

Ideal candidates will have 2-4 years of dispatch experience, preferably in the construction industry, and be bilingual in English and Spanish. A competitive salary and benefits package is being offered.

Qualifications

• 2-4 years’ experience in dispatch or logistics required, construction preferred.
• Ability to work flexible hours and overtime.

Responsibilities

• Responsible for order taking and customer relations.
• Maintain efficient delivery controls through scheduling.
• Resolve transportation conflicts and handle customer complaints.

Skills

Customer service experience

Ability to work under pressure

Bilingual (English/Spanish)

Excellent PC skills

Education

High School education or equivalent

Secondary education preferred

Tools

Excel

Outlook

Word

Trimble

Job description

Titan America, based in Castle Hayne, NC, is seeking a Concrete Dispatcher/Customer Service Representative. This hourly position requires strong customer relations skills and the ability to thrive in a high-pressure environment.

Ideal candidates will have 2-4 years of dispatch experience, preferably in the construction industry, and be bilingual in English and Spanish. A competitive salary and benefits package is being offered.