Bilingual Community Outreach & Registration Specialist

Connect Health + Wellness; Ridgeway (VA); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Paid Holidays

PTO (160 hours)

IRA Plan (Simple)

Medical, Dental and Vision Insurance

Life Insurance

Disability coverage

Voluntary plans

Job summary

Connect Health + Wellness in Ridgeway, VA seeks a dedicated Outreach Coordinator to drive community outreach, patient registration, and promotion of services at mobile health unit events and school-based clinics.

The role supports new service lines, vaccination events, and partner coordination, ensuring accurate data in the EHR and guiding families to available care options. Strong organizational skills and data entry experience are essential.

Qualifications

• High School Diploma or equivalent required.
• Minimum of one year healthcare outreach, patient registration, community health, or related field preferred.
• Basic knowledge of health insurance, sliding fee scale programs, and patient eligibility preferred.
• Bilingual (English/Spanish) preferred.
• Prior experience in data entry required.
• A diverse set of skills and abilities including organization, prioritization, good grammar, telephone and interpersonal business manners and the ability to multitask.

Responsibilities

• Represent the health center at mobile health unit events, school-based activities, vaccination clinics, and community partner events.
• Promote CHW services, programs, and new service lines to patients, families, and community stakeholders.
• Assist with planning and execution of outreach events, including health fairs, school-based initiatives, and other outreach clinics.
• Register new and returning patients at mobile health unit and outreach events in accordance with FQHC and HRSA requirements.
• Obtain required patient consent, demographic information, insurance details, and sliding fee scale documentation.
• Ensure accurate and timely data entry into the electronic health record (EHR).
• Verify patient information and assist with identifying payer sources or self-pay eligibility.
• Attend all assigned mobile health unit events for the primary purpose of registration, outreach, and patient navigation.
• Serve as the on-site outreach and registration resource for patients and families.
• Coordinate with clinical and operational staff to support efficient patient flow during mobile events.
• Support school-based vaccination clinics and other immunization events in coordination with internal teams and community partners.
• Assist with consent collection, registration, and patient communication before, during, and after events.
• Provide families with education and information regarding services and follow-up care.
• Assist with outreach, patient education, and registration related to new service lines as they are launched.
• Support enrollment and patient engagement efforts for expanding programs.
• Support site-based initiatives aimed at increasing access, utilization, and continuity of care across all locations.
• Provide outreach and registration assistance for fixed-site clinic locations as needed.

Skills

Data entry

Organization

Prioritization

Interpersonal skills

Multitasking

EMR knowledge

Bilingual English/Spanish

Education

High School Diploma

Tools

EMR systems

Job description

Connect Health + Wellness in Ridgeway, VA seeks a dedicated Outreach Coordinator to drive community outreach, patient registration, and promotion of services at mobile health unit events and school-based clinics.

The role supports new service lines, vaccination events, and partner coordination, ensuring accurate data in the EHR and guiding families to available care options. Strong organizational skills and data entry experience are essential.