Bilingual Community Care Coordinator – Outreach & Housing

Neighborhood-House; Portland (OR); On-site; USD 52,000 - 55,000; Full time

Benefits offered by this job

26 days PTO per year

12 paid holidays per year

Kaiser health, vision, and dental

403b retirement plan

Company-paid life insurance

Employee Assistance Program (EAP)

Job summary

Neighborhood House is seeking a Bilingual Community Based Care Coordinator in Portland, OR. You will deliver Health-Related Social Needs care coordination, including outreach, engagement, and tenancy supports, to a caseload of 28–30 clients with a trauma-informed, equity-focused approach.

Requirements include 3+ years in community health or related fields, bilingual English/Spanish or English/Ukrainian, and strong documentation skills. This is a full-time role within NH’s HRSN program.

Qualifications

• Minimum 3 years of experience in community health work, social work, case management, client advocacy, or social services.
• Bilingual in English and Spanish, or English and Ukrainian.
• Proficiency in data entry, documentation, and maintaining organized records.
• Strong understanding of social determinants of health and barriers to accessing services.
• Experience in outreach, referral navigation, or connecting clients to health and social services.

Responsibilities

• Work with HRSN referrals to assess eligibility for the OHP HRSN Medicaid benefit and support eligible clients.
• Provide Outreach and Engagement services, including screening for needs and connecting to resources.
• Maintain a caseload of 28-30 clients (full time).
• Provide Tenancy Support and Procurement services once housing supports are authorized.
• Develop and update individualized care plans with client input.
• Deliver trauma-informed, culturally responsive services with an equity lens.
• Maintain accurate documentation in the client management system.
• Coordinate warm handoffs with internal NH programs and external partners.

Skills

Strong interpersonal and communication

Ability to engage diverse clients

Trauma-informed approach

Peer trainer/coach

Independent with teamwork

Knowledge of Medicaid/health systems

Education

Associate’s degree in social work or related field

Bachelor’s degree in social work or related field

Tools

Microsoft Office suite (Word, Excel, Outlook, Teams)

Job description

Neighborhood House is seeking a Bilingual Community Based Care Coordinator in Portland, OR. You will deliver Health-Related Social Needs care coordination, including outreach, engagement, and tenancy supports, to a caseload of 28–30 clients with a trauma-informed, equity-focused approach.

Requirements include 3+ years in community health or related fields, bilingual English/Spanish or English/Ukrainian, and strong documentation skills. This is a full-time role within NH’s HRSN program.