Bilingual Commercial Sales & Logistics Specialist

AutoZone, Inc.; Fairview Heights (IL); On-site; USD 42,000 - 66,000; Full time

Job summary

AutoZone, Inc. is seeking a Commercial Specialist to support the commercial sales and service operations. You’ll drive WOW customer service, assist with product selection, order management, and ensure accurate billing and on-time deliveries.

The role blends customer service, sales support, and logistics coordination, with opportunities to lead in the department. You’ll conduct account visits, generate new business, and maintain accurate records.

Qualifications

• Strong customer service and communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Familiarity with billing, inventory, and delivery processes.
• Commitment to safety and compliance with company procedures.
• Valid driver’s license and a clean driving record.

Responsibilities

• Assist commercial customers with product selection and order management.
• Maintain accurate billing records and ensure on-time deliveries.
• Conduct account visits to build relationships and ensure service quality.
• Generate new business through inbound calls and in-person outreach.
• Follow cash handling procedures, including deposits and collections.
• Document and inspect all deliveries for accuracy and condition.
• Monitor and report on vehicle maintenance and safety.
• Manage battery consignment inventory and perform weekly stock checks.
• Handle returns and accident procedures according to company policy.
• Lead the commercial department in the absence of the Commercial Sales Manager.
• Promote a safe and compliant work environment for all team members.

Skills

Customer service

Communication

Multi-tasking

Safety & compliance

Driving record

Job description

AutoZone, Inc. is seeking a Commercial Specialist to support the commercial sales and service operations. You’ll drive WOW customer service, assist with product selection, order management, and ensure accurate billing and on-time deliveries.

The role blends customer service, sales support, and logistics coordination, with opportunities to lead in the department. You’ll conduct account visits, generate new business, and maintain accurate records.