Bilingual Commercial Sales & Operations Specialist

AutoZone; Fort Wayne (IN); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health plans

Mental health support

401(k) plan

Stock purchase plan

Career growth

Job summary

AutoZone seeks a Commercial Specialist to drive WOW! customer service, boost commercial sales, and coordinate order fulfillment and delivery. This role blends customer service, sales support, and logistics, with opportunities to lead and grow within the department.

Responsibilities include assisting commercial customers with product selection, maintaining billing records, and building relationships through account visits and outreach. A valid driver’s license is required.

Qualifications

• Strong customer service and communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Familiarity with billing, inventory, and delivery processes.
• Commitment to safety and compliance with company procedures.
• Valid driver’s license and a clean driving record.

Responsibilities

• Assist commercial customers with product selection and order management.
• Maintain accurate billing records and ensure on-time deliveries.
• Conduct account visits to build relationships and ensure service quality.
• Generate new business through outbound calls and in-person outreach.
• Follow cash handling procedures, including deposits and collections.
• Document and inspect all deliveries for accuracy and condition.
• Monitor and report on vehicle maintenance and safety.
• Manage battery consignment inventory and perform weekly stock checks.
• Handle returns and accident procedures according to company policy.
• Lead the commercial department in the absence of the Commercial Sales Manager.
• Promote a safe and compliant work environment for all team members.

Skills

Customer service

Communication

Bilingual English/Spanish

Driver's license

Job description

AutoZone seeks a Commercial Specialist to drive WOW! customer service, boost commercial sales, and coordinate order fulfillment and delivery. This role blends customer service, sales support, and logistics, with opportunities to lead and grow within the department.

Responsibilities include assisting commercial customers with product selection, maintaining billing records, and building relationships through account visits and outreach. A valid driver’s license is required.