Bilingual Collision Repair Estimator & Customization

CSN Collision; California; On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Competitive pay based on experience

Paid holidays

Paid time off

In-house training

Opportunity to work in a diverse service shop

Job summary

A leading auto-body repair shop in California is seeking an Estimator to evaluate vehicles for collision damage and customization requests. The role includes preparing detailed cost estimates and ensuring clear communication with customers throughout the repair process. Ideal candidates will possess strong attention to detail, good judgment, and customer service skills, with bilingual (Spanish) capabilities required. This position offers competitive pay, paid time off, and training opportunities.

Qualifications

• Experience or willingness to learn in collision repair estimating.
• Strong judgment in assessing vehicle damage.
• Capable of managing multiple estimates and schedules.

Responsibilities

• Perform inspections of vehicles for collision repairs.
• Prepare detailed cost estimates including parts and labor.
• Communicate with customers regarding repair options.

Skills

Attention to detail

Communication skills

Customer service skills

Ability to assess vehicle damage

Organizational skills

Bilingual (Spanish)

Job description

Company Overview: Xclusive Auto Collision And Wraps offers comprehensive collision repair, auto-body painting, vehicle wraps, paint protection film installation, custom graphics/decals, vehicle restoration, and customization services. The shop emphasizes high-quality workmanship, attention to detail, and a commitment to customer satisfaction and safety.

Position Summary: The Estimator evaluates vehicles for collision damage or customization requests (paint, wraps, restorations), determines required repairs or modifications, and provides detailed cost and time estimates to customers. This position bridges the customer’s needs with the shop’s repair and customization teams, ensuring clarity and transparency throughout the process.

Key Responsibilities:

· Perform thorough inspections of vehicles arriving for collision repair, paint jobs, wrap/film installation, restorations or custom work.

· Assess damage and custom work requirements — frame/body damage, paint/finish needs, wrap/film application, part replacement, restoration scope.

· Prepare detailed written estimates including parts, labor, materials, customization costs (wraps, paint, film, restoration), and expected timeline.

· Discuss with customers: explain estimate details, repair/ customization options, possible alternatives (e.g., paint vs wrap), and expected outcomes.

· Work with shop management and technicians to schedule work once customer approves the estimate, track approvals and scheduling.

· Maintain accurate documentation of all estimates, photos, customer authorizations, repair history and job status.

· Follow up as needed with customers for approvals, updates, or adjustments if damage scope changes.

· Experience or strong willingness to learn in collision repair estimating, auto-body, painting or customization.

· Strong attention to detail, good judgment in assessing vehicle damage vs repair/replace/paint/restore decisions.

· Good communication and customer-service skills — able to explain complex repair/customization options in clear, friendly manner.

· Organized, capable of managing multiple estimates, customer files, scheduling, and coordination with shop personnel.

· Comfortable working in an auto-body / collision / customization shop environment; familiarity with auto-body terminology and repair processes a plus.

Bi-lingual/Spanish speaking required

· Competitive pay based on experience and estimating skills

· Paid holidays, paid time off, and paid sick days

· In-house/on-the-job training to build your expertise in collision repair, painting, wraps, customizations

· Opportunity to work with a diversified service shop handling collision, paint, wrap, restoration, and customization — gaining broad experience