Bilingual Collections & Payments Specialist

The Nemecek Firm, Ltd.; Columbus (OH); Sur place; USD 28 000 - 34 000; Plein temps

Avantages offerts par ce poste

Paid time off

9 company holidays

Health insurance

Dental insurance

Retirement savings plan with a 3% team

Free parking

Onsite gym and cafeteria

Professional development and training

Résumé du poste

The Nemecek Firm, Ltd. in Columbus, OH is seeking a Collections Specialist to manage client payments and outreach. This in-person role focuses on applying payments, sending invoices, and resolving billing questions while safeguarding confidential information.

Fluency in Spanish and English is required to support diverse clients. Ideal candidates are accurate, organized, and able to discuss past due balances professionally.

Qualifications

• You are accurate, organized, and comfortable handling payments and financial information.
• You can discuss balances and past due accounts professionally, respectfully, and confidently.
• You communicate clearly by phone and in writing.
• You can manage multiple transactions, client communications, and follow ups with attention to detail.

Responsabilités

• Process and apply client payments to the appropriate matters and invoices.
• Send invoices, receipts, payment confirmations, and account communications.
• Respond to client questions about balances, payments, and account activity.
• Monitor outstanding balances and contact clients about upcoming and past due payments.
• Establish payment arrangements with clients, document the terms, and follow up on payment commitments.
• Research payment discrepancies, returned payments, and incorrect account balances.
• Reconcile payment activity across the firm’s billing, case management, and accounting systems.
• Maintain accurate records while protecting confidential client and financial information.

Connaissances

Fluent in Spanish & English

Description du poste

The Nemecek Firm, Ltd. in Columbus, OH is seeking a Collections Specialist to manage client payments and outreach. This in-person role focuses on applying payments, sending invoices, and resolving billing questions while safeguarding confidential information.

Fluency in Spanish and English is required to support diverse clients. Ideal candidates are accurate, organized, and able to discuss past due balances professionally.