Bilingual Collections Analyst

The Intersect Group; Atlanta (GA); On-site; USD 28,000 - 40,000; Full time

Job summary

The Intersect Group in Atlanta, GA is seeking a Bilingual Collections Analyst for an onsite contract-to-hire role. You will contact customers with past-due balances, negotiate payment commitments, and resolve billing issues to help move payments forward.

Ideal candidates are fluent in Spanish and English with at least two years in B2B collections, strong communication skills, and the ability to manage research, documentation, and compliance across accounts.

Qualifications

• Two+ years of collections experience.
• Experience in business-to-business collections, accounts receivable, or finance.
• Strong verbal and written communication skills.
• Ability to conduct frequent customer outreach and negotiate payment commitments.

Responsibilities

• Contact customers by phone and email regarding past-due balances.
• Negotiate payment terms and follow up to confirm payments are received.
• Research and resolve billing discrepancies, missing purchase orders, and proof-of-delivery issues.
• Review aging reports, identify high-risk accounts, and recommend collection actions.
• Place accounts on credit hold according to policy and notify Sales of status changes.
• Track lien deadlines and organize documentation for preliminary notices or lien filings.
• Prepare complete credit files for referral to collection agencies or legal counsel.
• Record collection activity accurately and promptly in ERP and credit systems.

Skills

Bilingual Spanish/English

Negotiation

Collections experience

Communication skills

Job description

## Bilingual Collections Analyst**Atlanta,GA30339**Posted: 10/29/2026Employment Type:Contract to HireCategory: F&A - Accounting - Accounts ReceiveableJob Number: 251379Work Location: On-Site## Job Description**Bilingual Collections Analyst** **Locations:**Atlanta, Georgia | Onsite **Salary:** $25 per hour **ROLE SUMMARY:** Conduct high-volume outreach to customers with past-due balances, negotiate payment commitments, and resolve billing issues that delay payment. Manage account risk, collection documentation, credit holds, and escalation materials for accounts requiring agency or legal review. **KEY RESPONSIBILITIES:** * Contact customers by phone and email regarding past-due balances.* Negotiate payment terms and follow up to confirm agreed payments are received.* Research and resolve billing discrepancies, missing purchase orders, and proof-of-delivery issues.* Review aging reports, identify high-risk accounts, and recommend collection actions.* Place accounts on credit hold according to policy and notify Sales of status changes.* Track lien deadlines and organize documentation for preliminary notices or lien filings.* Prepare complete credit files for referral to collection agencies or legal counsel.* Record collection activity accurately and promptly in ERP and credit systems. **KEY REQUIREMENTS:** * **Fluency in Spanish and English.*** At least two years of collections experience.* Experience in business-to-business collections, accounts receivable, or finance.* Strong verbal and written communication skills.* Ability to conduct frequent customer outreach and negotiate payment commitments.* Ability to research account discrepancies and coordinate their resolution.* Ability to maintain accurate, timely, and legally defensible collection records. Apply if you meet the requirements and are ready to make an immediate impact in a hands-on collections role. Our client is seeking someone who can manage customer outreach, resolve payment barriers, and maintain accurate account documentation from day one.