Bilingual Closing Legal Assistant — Spanish/English

Thompson Law; Atlanta (GA); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Life insurance

FSA/HSA

Paid time off

Paid holidays

401(k) with employer matching

Weekday schedule (Mon–Fri)

Job summary

Thompson Law is seeking a Closing Legal Assistant who will guide clients through the final steps of their personal injury cases. The role blends operations with client service, ensuring a respectful, efficient, and transparent closure process.

Responsibilities include coordinating with attorneys, adjusting insurers, medical lien settlements, and maintaining proactive client communication. The team emphasizes an empathetic, responsive approach and high-quality service.

Qualifications

• Must speak/read fluent Spanish and English.
• 2+ years of recent employment.
• Preferred: 1+ years in Customer Service, Client Services or Hospitality.
• Understanding of Excel.
• Outgoing, team-oriented personality with strong client interaction skills.

Responsibilities

• Partner with attorneys and paralegals to craft settlements that are fair and beneficial.
• Act as the primary contact for insurance adjusters to expedite payment processes.
• Work with medical providers and lien holders to settle bills, ensuring our clients’ financial ease.
• Maintain continuous communication with clients, providing updates and fostering a positive experience throughout the closure of their case.
• Help amplify our firm's presence by obtaining social media reviews and recommendations from clients.
• Complete various administrative tasks to close client files efficiently and effectively.

Skills

Spanish fluency

English fluency

Customer service

Tools

Excel

Job description

Thompson Law is seeking a Closing Legal Assistant who will guide clients through the final steps of their personal injury cases. The role blends operations with client service, ensuring a respectful, efficient, and transparent closure process.

Responsibilities include coordinating with attorneys, adjusting insurers, medical lien settlements, and maintaining proactive client communication. The team emphasizes an empathetic, responsive approach and high-quality service.