Bilingual Closing Legal Assistant - Spanish/English

Thompson Law; Phoenix (AZ); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Life insurance

FSA/HSA

PTO and paid holidays

401(k) with employer matching

Weekdays (Mon–Fri)

Job summary

Thompson Law seeks a Closing Legal Assistant to guide clients through the final stages of personal injury cases with empathy and efficiency. The role blends operations and client service, requiring strong administrative skills and a personable approach.

Responsibilities include coordinating settlements with attorneys, communicating with insurers and medical providers, and ensuring smooth case closure while maintaining client satisfaction.

Qualifications

• Must speak/read fluent Spanish and English.
• 2+ years of recent employment.
• Preferred: 1+ years of experience in Customer Service, Client Services, or Hospitality.
• Understanding of Excel.

Responsibilities

• Partner with attorneys and paralegals to craft settlements that are fair and beneficial.
• Act as the primary contact for insurance adjusters to expedite payment processes.
• Work with medical providers and lien holders to settle bills, ensuring clients’ financial ease.
• Maintain continuous communication with clients, providing updates and fostering a positive experience through closure.
• Help to amplify the firm’s presence by obtaining social media reviews and recommendations from clients.
• Complete various administrative tasks to close client files efficiently and effectively.

Skills

Bilingual (Spanish/English)

Customer service

Teamwork

Outgoing personality

Tools

Excel

Job description

Thompson Law seeks a Closing Legal Assistant to guide clients through the final stages of personal injury cases with empathy and efficiency. The role blends operations and client service, requiring strong administrative skills and a personable approach.

Responsibilities include coordinating settlements with attorneys, communicating with insurers and medical providers, and ensuring smooth case closure while maintaining client satisfaction.